Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Steven Bronnenberg

Rincon,Georgia

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Offering strategic mindset and ability to quickly learn and adapt to new operational environments. Brings strong understanding of organizational processes and keen eye for detail. Ready to use and develop problem-solving and analytical skills in Asst. OPS Mgr role.

Overview

18
18
years of professional experience

Work History

Safety Officer

Historic Tours of America
03.2024 - Current
  • Ensured adherence to OSHA regulations, leading to a safer work environment for all employees.
  • Promoted a culture of safety through engaging workshops and training sessions for employees on various topics such as hazard identification, PPE usage, and incident reporting.
  • Reduced accident rates with consistent monitoring of employee compliance to safety protocols.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Provided guidance and resources to employees to maintain safety procedures and enhance protection.
  • Created and maintained compliant work environment.
  • Increased employee awareness of potential hazards by creating informative signage throughout the facility.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Communicated safety performance and progress to management and employees to provide up to date information.

Training Officer

Historic Tours of America
12.2022 - Current
  • Balanced multiple responsibilities simultaneously in a fast-paced environment, prioritizing tasks effectively to meet deadlines without sacrificing quality of workmanship or attention to detail.
  • Identified training needs and planned classes accordingly.
  • Assessed skill gaps for employees and developed training courses to meet identified needs.
  • Maintained accurate records of all completed trainings, ensuring compliance with industry regulations and standards.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Conducted regular assessments of existing training programs, making adjustments as necessary to maintain effectiveness and relevance.
  • Self-motivated, with a strong sense of personal responsibility.

Tour Guide

Historic Tours of America
07.2021 - Current
  • Developed guest relationships to achieve high level of satisfaction.
  • Described tour points of interest to group members, responding to questions and inquiries.
  • Educated and shared natural, geological and cultural history through story-telling.
  • Led guided tours and informational talks for large groups to showcase attractions and highlights.
  • Displayed strong public speaking and communication skills to facilitate high quality guest tours.
  • Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
  • Drove motor vehicles to transport visitors to establishments and tour site locations.
  • Delivered guided tours, presenting scripted information and answering questions.
  • Escorted individuals and groups on cruises, sightseeing tours and through points of interest.

General Manager of Food Service

Big G's
09.2018 - 07.2021
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Oversaw training of more than 10 team members.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Oversaw food preparation and monitored safety protocols.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
  • Reduced food waste through better inventory management and portion control, leading to increased profitability.

Water Treatment Plant Operator

City of Caney
11.2015 - 11.2018

Organized, scheduled and assigned production work.

Inspected finished products for quality and adherence to customer specifications.

Calibrated or adjusted equipment to ensure quality production using tools such as calipers, micrometers, height gauges, protractors and ring gauges.

Established maintenance plans and oversaw repair work to maintain productivity.

Reviewed operations and conferred with technical or administrative staff to resolve production and processing problems.

Monitored the production processes and adjusted schedules.

Responsible for setting minimum standards and providing technical guidance and support for design, installation, operation and maintenance of mechanical systems used in the process.

Ensured the most cost-effective production methods were employed.

Planned and laid out work to meet production and schedule requirements.

Adjusted Chemical feed dosages, depending on water quality.

Completed preventative maintenance to enhance performance.

Troubleshooted problems with equipment, devices or products.

Started up and shut down processing equipment.

Build and maintain Excel spreadsheets and workbooks. 

Adhere to Kansas Department of Health and Environment(KDHE) policies and procedures.

Obtained my Water Supply System Operators Certification on 08/14/2017. 

Saw Lead

Spears Manufacturing Company
04.2007 - 02.2015

Planned work and determined appropriate tools and equipment.

Planned work and determined appropriate tools and equipment.

Used measuring instruments to inspect parts.

Maintained record accuracy by using work order reporting system.

Cut materials to specified sizes for installation using power saws and tile cutters.

Verified that machine setups conformed to specs.

Counted and verified orders picked to ensure accuracy.

Cleaned all construction areas to avoid hazards.

Processed work orders and prioritized jobs.

Responsible for promoting safe and clean working environment.

Managed work with little supervision.

Education

Water treatment

California State University, Sacramento
Sacramento, CA

Math for Operators

Fort Scott Community College
Fort Scott, KS

High School Diploma - General

Widefield High School
Colorado Springs, CO
1992

Skills

  • Effective team leader
  • Data management
  • Valid Georgia driver's license
  • Strong verbal communication
  • Quality management
  • Strong attention to detail
  • Effective time manager
  • Extremely organized
  • Inventory management
  • Knowledgeable in Microsoft Office
  • Transportation and travel

Accomplishments

    Obtained Water Supply System Operator certification through Kansas Dept. of Health and Environment on 08/14/17.

    Process Improvement

    Created new departmental procedures manual. Assessed organizational training needs.

    Documentation

    Wrote and edited documents to keep staff informed on policies and procedures.

Timeline

Safety Officer

Historic Tours of America
03.2024 - Current

Training Officer

Historic Tours of America
12.2022 - Current

Tour Guide

Historic Tours of America
07.2021 - Current

General Manager of Food Service

Big G's
09.2018 - 07.2021

Water Treatment Plant Operator

City of Caney
11.2015 - 11.2018

Saw Lead

Spears Manufacturing Company
04.2007 - 02.2015

Water treatment

California State University, Sacramento

Math for Operators

Fort Scott Community College

High School Diploma - General

Widefield High School
Steven Bronnenberg