Steven Brown
Checotah,TX
Summary
Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Versatile team member offering over 9 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Personal Shopper
Walmart
Checotah, Oklahoma
05.2020 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Tracked substitutions and informed customers of changes.
- Maintained optimal financial controls by following loss prevention procedures and protecting cash assets.
Automotive Service Technician
Walmart
Checotah, OK
11.2019 - 05.2020
- Aligned systems with manufacturer specifications through skilled calibration.
- Changed, rotated and balanced tires on different types of vehicles.
- Completed customer orders and warranty services according to manufacturer specifications.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
Deli Associate
Walmart
Checotah, Oklahoma
03.2019 - 11.2019
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Fresh Food Associate
Walmart
Tahlequah, OK
07.2018 - 03.2019
- Referred to established price lists to stamp and attach price tags on merchandise.
- Verified proper merchandising for freshness and quality of goods by properly handling produce, minimizing damage and spoilage of products.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Unloaded produce trucks and broke down produce pallets to organize produce within refrigerator and dry storage areas.
- Developed knowledge about products and sales items to answer shoppers' questions.
- Designed and set up advertising signs and displays of merchandise on shelves, counters or tables to attract customers and promote sales.
Electronics Technician
United States Naval Reserves
Oklahoma City, OK
02.2014 - 12.2018
- Fixed circuit boards and wire harness problems using schematics, wiring diagrams and testing instruments.
- Reviewed and interpreted service manuals, specifications, wiring diagrams and blueprints.
- Used diagnostic and testing processes in collaboration with product engineers to identify, define and solve development issues.
- Responded to problems with processing and production equipment and completed timely repairs.
- Inspected systems, diagnosed problems and developed optimal solutions.
Inventory Control Specialist
Walmart
Checotah, OK
06.2012 - 07.2018
- Audited and corrected discrepancies in inventory numbers.
- Unloaded shipments, reviewed merchandise and tracked paperwork.
- Kept merchandise moving smoothly and accurately from stockroom to sales floor.
- Used equipment like forklifts and pallet jacks to move inventory.
- Completed physical inventory counts each month.
Armed Guard
United States Navy, USN
Dubai
07.2017 - 02.2018
- Monitored and authorized entrance and departure of visitors and employees to guard against theft and maintain security of premises.
- Operated and monitored security panels, alarms and related security equipment to provide area and visitor surveillance.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Logged vehicles entering and leaving premises.
- Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
Education
High School Diploma -
Checotah High School
Checotah, OK05.2011
Skills
- Verbal and Written Communication
- Attention to Detail
- Providing Feedback
- Customer Service
- Upbeat and Outgoing Attitude
- Telephone Reception
- Effective Multitasking
- Guest Satisfaction
Timeline
Personal Shopper
Walmart
05.2020 - Current
Automotive Service Technician
Walmart
11.2019 - 05.2020
Deli Associate
Walmart
03.2019 - 11.2019
Fresh Food Associate
Walmart
07.2018 - 03.2019
Armed Guard
United States Navy, USN
07.2017 - 02.2018
Electronics Technician
United States Naval Reserves
02.2014 - 12.2018
Inventory Control Specialist
Walmart
06.2012 - 07.2018
High School Diploma -
Checotah High School
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