STEVEN BRYANT
Bullard
Summary
Equipped with strong problem-solving abilities, willingness to learn. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Recent graduate with foundational knowledge in Criminal Justice and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
8
8
years of professional experience
Work History
Public Safety Officer
University of Texas at Tyler
12.2024 - Current
- Supervised crowds at busy events to prevent injuries and property destruction.
- Utilized conflict resolution skills to de-escalate tense situations involving patients and family members.
- Respond to emergency calls for help from citizens and hospital staff.
- Managed traffic flow during special events.
- Observe and report information to officers and dispatch accordingly.
- Patrol assigned areas on foot and in vehicles.
- Performed crowd control duties during large gatherings or events, maintaining order while prioritizing the safety of all attendees.
- Secure assigned buildings and patients.
- Maintaining and recording inventory on intakes as needed.
- Monitored surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to appropriate authorities for further investigation.
Kitchen Supervisor
Studio Movie Grill Tyler
04.2022 - 10.2024
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Controlled food costs and managed inventory.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Monitored food preparation, production, and plating for quality control.
- Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
- Reduced food waste through effective inventory management and menu planning.
- Reviewed employee performance regularly, providing constructive feedback for improvement opportunities.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Server
Studio Movie Grill
03.2021 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- At this time, I was also a Runner, providing the same services and attention to detail, alongside serving.
Sales Associate
Racket and Jog
10.2020 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Runner
Studio Movie Grill
03.2018 - 10.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- At this time, I was also a Runner, providing the same services and attention to detail, alongside serving.
Education
Associate of Applied Science - Criminal Justice
Tyler Junior College
Tyler, TX05-2027
Troup
Troup, TX05-2020
Skills
- De-escalation
- Conflict de-escalation
- Physical fitness
- Surveillance techniques
- Healthy and fit
- Firearms
- Investigative skills
- Critical thinking
- Decision-making
- Surveillance
- Report writing
- Directing traffic
- Search and seizure procedures
- Search and seizure laws
- Witness interviewing
- Motor vehicle operation
- Safety regulations
- Traffic control
- De-escalation strategies
- Report preparation
- Emergency response
- Police reports
- Crime scene management
Timeline
Public Safety Officer
University of Texas at Tyler
12.2024 - Current
Kitchen Supervisor
Studio Movie Grill Tyler
04.2022 - 10.2024
Server
Studio Movie Grill
03.2021 - 10.2024
Sales Associate
Racket and Jog
10.2020 - 03.2021
Runner
Studio Movie Grill
03.2018 - 10.2020
Associate of Applied Science - Criminal Justice
Tyler Junior College
Troup