Professional Summary
Overview
Work History
Education
Skills
Timeline

Steven Burnsides

Veterans Evaluation Services
Houston
14
years of professional experience

Results-driven Quality Assurance Analyst with expertise in data analysis and process optimization. Streamlined QA processes to enhance efficiency and compliance, contributing to team success.

Work History

Quality Assurance Analyst

3 Years 9 Months
Veterans Evaluation Services | 08.2022 - 05.2026
  • Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
  • Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
  • Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.

Manager

2 Years
The Rustic Restaraunt | 08.2020 - 08.2022
  • Led team in optimizing operational workflows and enhancing service efficiency.
  • Developed and implemented training programs to improve staff performance and retention.
  • Coordinated inventory management processes to reduce waste and improve supply chain efficiency.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.

Bartender Trainer

8 Years
Pappasito's Cantina | 08.2012 - 08.2020
  • Developed and implemented training programs for new bartenders, enhancing service quality and consistency.
  • Conducted regular assessments of bartending staff to ensure adherence to operational standards and protocols.
  • Mentored junior bartenders, fostering skill development and confidence in beverage preparation techniques.
  • Streamlined inventory management processes, optimizing stock levels and reducing waste in bar operations.

Education

No Degree - Mechanical Engineering

University of Houston | Houston, TX

ECG Monitoring Technician

Lonestar Community College | 2026

Automotive Mechanics

Houston Community College | Houston, TX | 2007

Skills

Quality assurance
Quality processes
Data analysis
Mentoring and training
Deductive reasoning

Timeline

Quality Assurance Analyst

Veterans Evaluation Services
08.2022 - 05.2026Read More

Manager

The Rustic Restaraunt
08.2020 - 08.2022Read More

Bartender Trainer

Pappasito's Cantina
08.2012 - 08.2020Read More

University of Houston

No Degree from Mechanical Engineering
Read More

Lonestar Community College

ECG Monitoring Technician
Read More

Houston Community College

Automotive Mechanics
Read More
Steven Burnsides