Summary
Overview
Work History
Education
Skills
Certification
Licenses
Timeline
Generic

Steven Burrell

Brooklyn,NY

Summary

Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant Property Manager

Pinnacle City Living N.Y.
04.2023 - Current
  • Assisted in overseeing real estate properties and tending to the need of tenants
  • Handle deposits
  • Coordinate lease agreements and renewals
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Kept accurate records of all resident and tenant correspondence.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

Leasing Consultant

Rezi / Archer House
03.2022 - 12.2022
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution
  • Greeted clients, showed apartments and prepared leases
  • Responded to requests and scheduled appointments for property showings
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.

Leasing Associate

Durst Organization/ Hallets Point
01.2021 - 01.2022
  • Verified tenant incomes and other information before accepting lease applications
  • Greeted clients, showed apartments and prepared leases
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Distributed and followed up on tenant renewal notices.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.

Real Estate Agent

Ideal Properties Group / Park Slope Brooklyn
01.2014 - 01.2021
  • Prepared documents such as leases, purchase agreements, closing statements, and land deeds
  • Walked clients through property leasing process
  • Represented tenants and landlords of rental properties
  • Negotiated, facilitated and managed real estate transactions
  • Communicated with clients to understand property needs and preferences
  • Developed and maintained relationships with clients through networking, postcards and cold calling
  • Advertised client properties through websites, social media and real estate guides.

Education

Associate of Applied Science - Marketing Management And Sales

City Tech
287 Jay Street Brooklyn New York
06.2006

Skills

  • Onsite Tours
  • Application Process Proficiency
  • Tenant Issue Resolution
  • Property Maintenance
  • Digital Marketing
  • Contract Negotiation
  • Staff Management
  • Leasing and Sales

Certification

New York State Real Estate License, 01/01/10, Present

Licenses

New York State Real Estate License, 01/01/10, Present

Timeline

Assistant Property Manager

Pinnacle City Living N.Y.
04.2023 - Current

Leasing Consultant

Rezi / Archer House
03.2022 - 12.2022

Leasing Associate

Durst Organization/ Hallets Point
01.2021 - 01.2022

Real Estate Agent

Ideal Properties Group / Park Slope Brooklyn
01.2014 - 01.2021

Associate of Applied Science - Marketing Management And Sales

City Tech

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Steven Burrell