I am thirty two years old. My experience includes customer service, management, and i have both my CPR and BLS diplomas. I am open to learning new things that will not only be positive for me but for my work environment as well.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Ace Hardware
Colorado Springs, CO
03.2024 - 12.2025
Assistant Manger
Terp Nation
Miami, FL
09.2022 - 12.2023
Customer Service Representative
Happy Floors Inc
Miami, FL
10.2020 - 08.2022
Customer Advocate/Sales Associate
Top Golf Inc
Miami, FL
08.2018 - 09.2020
Customer Service Manager
Tankless Water Heaters Inc
Hialeah, FL
04.2014 - 06.2018
Led customer service team, enhancing response times and service quality.
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Took ownership of customer issues and followed problems through to resolution.