Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Steven Cardenas

Miami

Summary

I am thirty two years old. My experience includes customer service, management, and i have both my CPR and BLS diplomas. I am open to learning new things that will not only be positive for me but for my work environment as well.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Ace Hardware
Colorado Springs, CO
03.2024 - 12.2025

Assistant Manger

Terp Nation
Miami, FL
09.2022 - 12.2023

Customer Service Representative

Happy Floors Inc
Miami, FL
10.2020 - 08.2022

Customer Advocate/Sales Associate

Top Golf Inc
Miami, FL
08.2018 - 09.2020

Customer Service Manager

Tankless Water Heaters Inc
Hialeah, FL
04.2014 - 06.2018
  • Led customer service team, enhancing response times and service quality.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.

Education

High School Diploma -

Felix Varela Senior High
Miami, FL

Skills

  • Punctuality
  • Adaptability
  • Excel, Microcsoft, Word and Outlook
  • Problem Solving
  • Improving Customer Service
  • Interpersonal Skills
  • Positive Attitude
  • Data Entry

Certification

BLS and CPR.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Customer Service Representative

Ace Hardware
03.2024 - 12.2025

Assistant Manger

Terp Nation
09.2022 - 12.2023

Customer Service Representative

Happy Floors Inc
10.2020 - 08.2022

Customer Advocate/Sales Associate

Top Golf Inc
08.2018 - 09.2020

Customer Service Manager

Tankless Water Heaters Inc
04.2014 - 06.2018

High School Diploma -

Felix Varela Senior High