Steven Carlson
Phoenix,AZ
Summary
Results-driven professional skilled in managing showroom operations and overseeing customer consultations for window and door replacements. Specializes in project scheduling, installation coordination, and crew assignments to ensure timely project completion. Expert in measuring, ordering, and installing materials while collaborating with clients and trades, enhancing overall project success through effective change order management and service upselling.
Overview
1
1
year of post-secondary education
9
9
years of professional experience
Work History
Owner
Glass coast windows and doors
San Diego, California
07.2022 - Current
- Directed daily operations for Glass Coast Windows and Doors showroom and service team
- Managed customer consultations for window and door replacement projects
- Oversaw project scheduling, installation coordination, and crew assignments
Production Manager
G.B.C remodeling
San Diego, California
01.2018 - 10.2022
- Oversees quality of production
- Measured, ordered, scheduled, and installed window and door projects to ensure timely completion
- Measure and order materials for cool wall projects
- Coordinated installation activities with clients and managed cool wall exterior crew
- Scheduled installation with clients and coordinated with other trades for seamless project execution
- Held daily meetings with the owner to align on project progress and address upcoming tasks
- Write change orders and upsale
- Final walks and collections.
Education
C-17 Contractor License - C-17
California State Licensing Board
06.2022 - 09.2022
608 Universal Tech - H.V.A.C
Cochise College
Douglas, AZ 01.2010 - 04.2011
High School Proficiency Exam
Phoenix, AZSkills
- Project scheduling
- Installation coordination
- Order management
- Window measurement
- Window and door install
- HVAC brazing
- Refrigerant handling
- Job site safety
- Framing
- Drywall
- Texture
- Paint
- Customer service
Timeline
Owner
Glass coast windows and doors
07.2022 - Current
C-17 Contractor License - C-17
California State Licensing Board
06.2022 - 09.2022
Production Manager
G.B.C remodeling
01.2018 - 10.2022
608 Universal Tech - H.V.A.C
Cochise College
01.2010 - 04.2011
High School Proficiency Exam