Steven Carter
Toledo,OH
Summary
Proven track record in enhancing client satisfaction and property aesthetics at Steve's Lawn Service through exceptional client relationship building and meticulous attention to detail. Adapted and streamlined operations, improving project quality by over 30%. Demonstrated reliability and professional demeanor across roles, from maintenance to safety inspection, prioritizing achievements over tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
47
47
years of professional experience
Work History
Steve's Lawn Service
Self Employed
04.2000 - Current
- Managed seasonal responsibilities including snow removal during winter months ensuring safe access to properties for clients.
- Enhanced curb appeal by designing and implementing attractive landscape projects for residential and commercial properties.
- Developed strong relationships with clients by providing excellent customer service addressing concerns promptly ensuring satisfaction throughout the project lifecycle.
- Improved overall project quality with thorough attention to detail in planning, plant selection, and installation techniques.
- Evaluated site conditions, assessed plant health, and recommended appropriate treatment measures for optimal growth and maintenance.
- Completed various maintenance tasks such as pruning trees trimming shrubs edging lawns weed control fertilization mulching insect/disease control.
- Streamlined workflow processes to ensure timely completion of projects while adhering to budget constraints.
- Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
Maintenance Technician
Healthcare Revolutions
09.2021 - 07.2024
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance. Picked up repair items needed for the buildings, the Group homes or Airbnb houses. Assured that all Airbnb homes were ready, clean and furnished for occupancy.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment and vehicles, to keep them in top working condition. Changing oil, breaks and tires.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Installed new locks, door handles, and door closers. Completed carpentry work to construct walls for additional office spaces.
- Installed plumbing and new bathrooms in the offices. Maintained the sewer drainage systems in all the properties.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Developed and implemented strategies to improve maintenance processes.
- Streamlined communication with other departments, ensuring maintenance issues were addressed in timely manner.
- Reduced equipment failures, meticulously adhering to manufacturers' maintenance guidelines.
- Increased machinery lifespan with detailed attention to routine and preventive maintenance tasks.
- Replaced worn or broken parts on machines and equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Positively engaged with customers and maintained professional appearance as company representative.
- Safely and effectively handled wide range of cleaning products and solutions.
Michelin Tire Company
Material and Safety Inspector
03.2000 - 04.2016
- Made sure tires were stored securely. Insured adequate safety measures and guidelines were followed by myself and co-works.
- Inspected area and followed OSHA regulations on workplace safety to ensure compliance.
- Addressed all potential hazards to keep all co-worker stayed safe and went home at the end of the shift.
- Maintained the code of safety by continuously following federal regulations and staying informed of the current safe practices.
Repair Manager
Pinky's Wearhouse
05.1994 - 01.2000
- Oversaw quality assurance processes, ensuring all repairs met established standards before returning equipment to customers.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Enhanced customer satisfaction by addressing concerns promptly and providing clear communication throughout the repair process.
- Fostered strong relationships with clients through consistently exceptional service delivery.
- Picked up and delivered furniture and appliances after repair to both Residential costumers and Commercial costumers as well.
Foundry Worker
Unicast
01.1978 - 12.1998
- Supported continuous improvement initiatives within the foundry, sharing insights for process optimization with team members and supervisors.
- Reduced downtime by performing routine maintenance on equipment according to manufacturer guidelines.
- Contributed to a reduction in waste material by accurately measuring, cutting, and assembling parts as needed.
- Strengthened product quality control through comprehensive inspection of molds and castings before shipping.
- Efficiently operated furnaces for optimal metal melting, improving overall production times.
- Participated in regular safety meetings to stay informed on industry best practices and maintain a safe workplace for all employees.
- Troubleshot equipment issues swiftly, minimizing downtime while collaborating with maintenance teams for necessary repairs or replacements when needed.
Education
High School Diploma -
Libby High School
Toledo, OHSkills
- Client Relationship Building
- Attention to Detail
- Reliability
- Active Listening
- Adaptability and Flexibility
- Professional Demeanor
- Customer Service
Timeline
Maintenance Technician
Healthcare Revolutions
09.2021 - 07.2024
Steve's Lawn Service
Self Employed
04.2000 - Current
Michelin Tire Company
Material and Safety Inspector
03.2000 - 04.2016
Repair Manager
Pinky's Wearhouse
05.1994 - 01.2000
Foundry Worker
Unicast
01.1978 - 12.1998
High School Diploma -
Libby High School
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