Steven Cartwright
Summary
Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Quik Trip
11.2022 - 03.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
Truck Driver
Owner Operator Independent
07.2019 - 11.2022
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
ATM Service Technician
Diebold Nixdorf
04.2015 - 07.2019
- Provided prompt technical support in response to service calls from clients, resulting in quick issue resolution.
- Reduced costs by proactively identifying opportunities for repair rather than replacement of damaged components during servicing.
- Provided exceptional customer service by addressing client inquiries and concerns related to ATM operations effectively and professionally.
- Contributed to increased uptime of ATMs by performing preventative maintenance procedures on a consistent basis.
Logistics Coordinator
US Army
12.2007 - 12.2015
-
- Generated documentation and information required for unit command to travel with over 300 soldiers.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Deployment to Afghanistan and multiple peace keeping tours foreign and domestic.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
James Madison High School
Dallas, TX05.2006
Skills
- (Texas) Claims Adjuster License
- Highly motivated
- Customer Service and Engagement
- Risk Assessment
- Policy Interpretation
- Best Practices Implementation
Certification
- Texas All Lines Claims Adjuster License - 2024
Timeline
Assistant Store Manager
Quik Trip
11.2022 - 03.2024
Truck Driver
Owner Operator Independent
07.2019 - 11.2022
ATM Service Technician
Diebold Nixdorf
04.2015 - 07.2019
Logistics Coordinator
US Army
12.2007 - 12.2015
High School Diploma -
James Madison High School
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