Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
EMS Experience
References
Timeline
Generic

Steven Chambers

fort collins,CO

Summary

Dynamic leader and EMT Basic Certified professional with a proven track record at American Medical Response, AMR, where I leveraged critical thinking and effective communication to enhance patient care and team efficiency. Skilled in operating ambulances safely and training others, I excel in high-pressure environments, consistently making critical decisions that contribute to life-saving outcomes.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Kitchen Manager

American Legion Post 4
Fort Colli, CO
08.2024 - 01.2025
  • Maintained accurate records of food costs, labor costs, waste management and other related expenses.
  • Ensured compliance with health and safety regulations.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Ensured compliance with all applicable local, state and federal laws governing food service operations.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Provided feedback during tasting sessions to help refine existing dishes or develop new ones.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Planned kitchen staff schedules to maximize coverage and encourage collaboration.
  • Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
  • Collaborated with chefs to create innovative recipes that utilized fresh ingredients from local suppliers.
  • Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
  • Delegated work to staff, setting priorities and goals.
  • Trained new employees to perform duties.
  • Trained new employees on kitchen procedures and policies.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Created weekly schedules for kitchen staff members based on anticipated business volume.
  • Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Inspected equipment regularly to identify necessary repairs or replacements.
  • Trained new kitchen staff on proper food handling techniques and safety regulations.
  • Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Utilized various preparation and cooking methods to create menu items in accordance with recipes.
  • Developed and implemented kitchen policies, procedures and quality standards.
  • Assisted in developing menus according to seasonal availability of ingredients as well as customer preferences.
  • Performed weekly inventories of food items stored in refrigerators or freezers.
  • Explained goals and expectations required of trainees.
  • Reviewed vendor invoices for accuracy before authorizing payment transactions.
  • Assisted staff by serving food and beverages or bussing tables.
  • Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
  • Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
  • Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked with cross-functional teams to achieve goals.
  • Worked effectively in team environments to make the workplace more productive.
  • Identified needs of customers promptly and efficiently.
  • Completed day-to-day duties accurately and efficiently.

Trainer/Cook

Noodles & Company
Fort Collins, CO
08.2023 - 08.2024
  • Suggested and offered specific training programs to help workers maintain or improve job skills.
  • Remained up-to-date with developments in area of expertise by reading current journals, books or magazine articles.
  • Documented all training activities including attendance records, feedback forms, surveys.
  • Monitored, evaluated and recorded training activities or program effectiveness.
  • Provided feedback on employee performance based on observed results during training sessions.
  • Participated in and attended meetings or seminars to obtain information for use in training programs.
  • Resolved any issues raised by participants during the training session in a timely manner.
  • Maintained up-to-date records of trainee progress and provided regular updates to management team.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Explained goals and expectations required of trainees.
  • Maintained up-to-date knowledge of industry trends and best practices.
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Adapted teaching methods according to the needs of individual learners or groups.
  • Maintained strong knowledge by participating in workshops, conferences, and online education classes.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Operated a variety of machinery and tools safely and efficiently.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked effectively in team environments to make the workplace more productive.
  • Achieved cost-savings by developing functional solutions to problems.
  • Completed routine maintenance and repair.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Completed day-to-day duties accurately and efficiently.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Used standardized recipes and other instructions to prepare food.
  • Adhered to food safety standards when storing and preparing foods.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Checked quality of food products to meet high standards.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Set up work stations prior to opening to minimize prep time.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Resolved customer complaints regarding food quality or services provided.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Requested supplies and equipment orders, explaining needs to managers.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Prepared a wide range of dishes according to menu specifications and chef instructions.
  • Managed portion control using correct utensils during preparation and plating.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Made meals in accordance with company standards and requirements.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Grilled and deep fried various foods from meats to potatoes.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Received and stored food and supplies.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Handled advanced thawing and food pre-preparation for upcoming meals.
  • Organized storage areas for efficient usage of space.
  • Checked completed orders for correct quantity and quality.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Executed proper techniques when preparing menu item ingredients.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked with cross-functional teams to achieve goals.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Identified needs of customers promptly and efficiently.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Warehouse Manager

AutoZone
Fort Collins, CO
07.2022 - 08.2023
  • Established and maintained good relations with customers, vendors, and transport companies.
  • Created reports on key metrics such as shipping accuracy rates, turnaround times, inventory levels.
  • Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
  • Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
  • Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Conducted regular audits of warehouse operations to identify areas of improvement.
  • Communicated regularly with other departments regarding supply chain activities.
  • Planned and implemented efficient warehousing systems for incoming and outgoing goods.
  • Established procedures for receiving, storing, handling hazardous materials safely.
  • Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
  • Coordinated cross-training programs for warehouse staff to ensure flexibility and coverage.
  • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
  • Ensured that all orders were accurately fulfilled in a timely manner.
  • Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Monitored staff performance, identified areas for improvement, and provided training as needed.
  • Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Drafted policies related to storage space utilization and distribution operations.
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
  • Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Established or monitored specific supply chain-based performance measurement systems.
  • Established transportation cost standards and economical shipping practices.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Consistently met company and department objectives within budget and time constraints.
  • Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
  • Identified opportunities to reduce cost and improve productivity.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
  • Led warehouse layout optimization projects, improving workflow and space utilization.
  • Prepared inventory for shipment by attaching tags and labels.
  • Implemented bar coding system to identify location and quantities of requested items.
  • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
  • Developed strategies to optimize workflow processes in order to maximize productivity.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Organized regular cycle counts of physical inventory to ensure accuracy of system data.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Resolved customer complaints related to product quality or delivery issues.
  • Utilized inventory management software to track stock levels and maintain accurate records.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Completed day-to-day duties accurately and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Recognized by management for providing exceptional customer service.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Operated equipment and machinery according to safety guidelines.
  • Operated a variety of machinery and tools safely and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Identified needs of customers promptly and efficiently.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Commercial Driver

AutoZone
Fort Collins, CO
11.2017 - 07.2022
  • Loaded and unloaded cargo in a safe manner according to company guidelines.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Performed pre-trip inspections prior to departing on each route ensuring compliance with DOT regulations.
  • Followed delivery instructions from dispatchers or other personnel regarding routes, deliveries or pickups.
  • Maintained ongoing communications with operations center personnel to keep teammates informed.
  • Notified dispatch team if any delays occurred due to weather conditions or traffic congestion.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Recorded expenses and maintained receipts.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Performed regular inspections and completed vehicle repairs.
  • Responded quickly and efficiently to requests for assistance from other drivers on the road.
  • Checked vehicle's equipment and supplies, such as tires, lights, brakes, gas, oil, water and loading equipment.
  • Processed shipment documents neatly and efficiently for each load.
  • Verified the accuracy of shipping documents to ensure that goods are delivered to correct addresses.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Communicated effectively with customers and dispatch personnel via two-way radio systems.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Complied with all applicable traffic laws while operating commercial vehicles in order to maintain safe driving records.
  • Utilized GPS systems for navigation during trips.
  • Provided excellent customer service by responding promptly to inquiries about shipments or services offered.
  • Obtained signatures needed to complete and process paperwork.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Reported any incidents encountered on the road to supervisors immediately upon return from trip.
  • Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
  • Used pallet jack and forklift to load and unload products at distribution centers and route locations.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Followed regular schedule of pickups for individual customers and groups.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Assisted in completing paperwork related to freight bills, invoices and other required documents.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Operated a variety of machinery and tools safely and efficiently.
  • Operated equipment and machinery according to safety guidelines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked effectively in team environments to make the workplace more productive.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked with cross-functional teams to achieve goals.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Trainer/Cook Trainer

Noodles & Company
Fort Collins, CO
03.2014 - 10.2017
  • Maintained strong knowledge by participating in workshops, conferences, and online education classes.
  • Maintained up-to-date records of trainee progress and provided regular updates to management team.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Maintained up-to-date knowledge of industry trends and best practices.

Emergency Medical Technician

American Medical Response, AMR
Colorado Springs, CO
08.2004 - 02.2011
  • Collaborated with other medical professionals to ensure quality of care for all patients.
  • Facilitated communication between patients, family members, and healthcare professionals.
  • Suctioned airways to clear obstructions and help patients breathe.
  • Observed, recorded and reported patients' condition or injury and treatment provided.
  • Monitored patient status during transport ensuring safety at all times.
  • Operated ambulance to and from scenes and emergency facilities, responding to dispatch calls for emergent medical assistance.
  • Assessed emergency situations and prioritized medical care for patients.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Administered medications as prescribed by a physician.
  • Ensured that ambulance was stocked properly with necessary supplies prior to responding to calls.
  • Interviewed patients to obtain medical history and details on current issues.
  • Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
  • Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
  • Cleaned and sanitized ambulance and supplies between calls.
  • Operated specialized medical equipment such as ventilators, cardiac monitors and suction devices.
  • Communicated with dispatchers or treatment center personnel to exchange information and arrange patient intake.
  • Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
  • Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
  • Immobilized patients for transport using backboard or other spinal mobilization.
  • Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
  • Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
  • Positioned patients in preparation for treatment and transport.
  • Participated in continuing education courses to maintain certification requirements.
  • Documented patient condition and treatment to facilitate plan of care.
  • Performed CPR and used defibrillator on cardiac patients.
  • Collaborated with medical personnel to quickly treat and transport patients.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Operated emergency vehicles with caution to keep patients, public, and first responders safe.
  • Provided on-scene treatments such as administering oxygen therapy and splinting fractures.
  • Assessed the scene of an accident or incident before providing medical assistance.
  • Documented patient assessment findings in accordance with established protocols.
  • Provided emotional support and comfort to patients while transporting them to their destination.
  • Reported any suspicious activity witnessed while on duty immediately upon return from call.
  • Administered first aid treatment or life support in prehospital settings.
  • Reported infectious disease cases to appropriate medical authorities.
  • Calmed patients by carefully explaining each step and remaining composed.
  • Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Loaded and transported patients from hospitals to rehab centers or other medical facilities.
  • Observed infection control measures when treating multiple patients within a given timeframe.
  • Documented calls in reports detailing incident type and course of treatment.
  • Rendered direct patient care by stabilizing patients and determining course of action based on triage.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
  • Remained level-headed and proactive during emergency situations.
  • Completed day-to-day duties accurately and efficiently.
  • Communicated effectively with physicians and hospital personnel regarding patient's condition during transport process.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Maintained updated knowledge through continuing education and advanced training.
  • Intravenous Certified.

Adjunct Clinical Instructor

Pikes Peak Community College EMS Department
Colorado Springs, CO
08.2004 - 12.2007
  • Facilitated group discussions regarding case studies of patients within a clinical environment.
  • Provided feedback on student's progress, strengths, and weaknesses.
  • Optimized learning plans by quantifying student progress through test administration.
  • Frequently provided educational lectures to students.
  • Evaluated student performance, providing constructive feedback to foster professional growth.
  • Addressed student concerns and questions, providing academic and professional support.
  • Mentored students to help them develop their clinical skillset.
  • Ensured compliance with accreditation standards and healthcare regulations in clinical teaching.
  • Reviewed medical literature to stay current on new treatments and procedures.
  • Guided students in developing effective patient communication and bedside manners.
  • Conducted assessments of student learning outcomes based upon established criteria.
  • Integrated evidence-based practice into teaching, promoting up-to-date patient care techniques.
  • Retained interest and maximized receptive learning by educating students utilizing instructional techniques, hands-on activities and laboratory curriculum.
  • Supervised students during hands-on training sessions in the lab setting.
  • Supervised student clinical rotations, ensuring adherence to patient care protocols.
  • Delivered comprehensive clinical instruction to many students on subjects.
  • Advised students on career paths available within the healthcare field.
  • Taught students how to intervene in medical emergencies and how to perform head to toe assessments.
  • Coordinated simulation exercises to prepare students for high-pressure healthcare scenarios.
  • Served as an advocate for students who needed additional resources or support services.
  • Communicated students' individual and group performance to lead faculty.
  • Maintained updated knowledge through continuing education and advanced training.
  • Operated equipment and machinery according to safety guidelines.

Emergency Medical Technician

Aramark
Colorado Springs, CO
07.2005 - 10.2005
  • Collaborated with other medical professionals to ensure quality of care for all patients.
  • Facilitated communication between patients, family members, and healthcare professionals.
  • Observed, recorded and reported patients' condition or injury and treatment provided.
  • Trained new hires by offering insight into job duties and assessing shift performance.
  • Monitored patient status during transport ensuring safety at all times.
  • Assessed emergency situations and prioritized medical care for patients.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Administered medications as prescribed by a physician.
  • Interviewed patients to obtain medical history and details on current issues.
  • Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
  • Operated specialized medical equipment such as ventilators, cardiac monitors and suction devices.
  • Communicated with dispatchers or treatment center personnel to exchange information and arrange patient intake.
  • Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
  • Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
  • Immobilized patients for transport using backboard or other spinal mobilization.
  • Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
  • Positioned patients in preparation for treatment and transport.
  • Participated in continuing education courses to maintain certification requirements.
  • Documented patient condition and treatment to facilitate plan of care.
  • Operated emergency vehicles with caution to keep patients, public, and first responders safe.
  • Provided on-scene treatments such as administering oxygen therapy and splinting fractures.
  • Documented patient assessment findings in accordance with established protocols.
  • Administered first aid treatment or life support in prehospital settings.
  • Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
  • Observed and assessed incident scenes to maintain safety of first responders.
  • Documented calls in reports detailing incident type and course of treatment.
  • Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.

Volunteer Firefighter

Security Fire Department
Security, CO
08.2003 - 10.2005
  • Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
  • Communicated with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information.
  • Provided support during hazardous material incidents, including cleaning up spills and containing the area.
  • Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.
  • Responded quickly to emergency calls, providing medical aid where necessary.
  • Held nozzles and directed streams of fog, chemicals or water to combat fires.
  • Interacted professionally with victims, witnesses and other personnel associated with an incident.
  • Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
  • Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
  • Administered emergency treatment and medical care to people injured in accidents and fires.
  • Participated in on-call schedule to respond to requests for assistance after hours and on weekends or holidays.
  • Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
  • Inspected and maintained firefighting gear to ensure proper functioning.
  • Triaged patients to assist emergency workers in administering medical care.
  • Observed strict safety protocols to maintain personal and coworker safety.
  • Informed and educated local community members about fire prevention and safety.
  • Responded to fire and safety-related emergency calls in local area.
  • Participated in regular drills and training sessions to keep skills up-to-date.
  • Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
  • Ascended and descended ladders, stairs and ramps in smoke-filled areas.

Infantry Squad Leader

United States Army
Fort Carson, CO
05.1991 - 07.2004
  • Combat Lifesaver qualified.
  • Intravenous certified.
  • Intubation certified.
  • Rapid trauma treatment certified.
  • Nuclear, Biological, and Chemical certified.
  • Educated junior infantrymen in tactics, weapons handling, and field survival skills.
  • Demonstrated exceptional equipment knowledge in infantry employment of weaponry, including rocket launchers, rifles, and mortars.
  • Maintained and serviced personal and unit weaponry to ensure operational readiness.
  • Instructed personnel on environmental hazard reduction and PPE use, driving standardized procedures and supporting team health and performance.
  • Participated in reconnaissance missions to gather intelligence on enemy positions.
  • Supervised and delegated medical care and transport of casualties.
  • Evaluated rapidly changing conditions and provided decisive leadership to cultivate effective and well-planned team movements.
  • Performed first-line medical aid when needed for injured personnel.
  • Assisted in the planning and execution of ambushes and raids against enemy forces.
  • Lead and supervised team of infantry soldiers in training exercises.
  • Spearheaded fire teams during live fire battle drills, close combat training, and MOUT exercises at various locations.
  • Led reconnaissance patrols into hostile territory to gather intelligence on enemy locations.
  • Conducted daily physical fitness training to maintain combat readiness.
  • Managed casualty evacuation plans for wounded personnel during combat operations.
  • Applied critical thinking and analysis skills to evaluate intelligence data and other variables to plan course of action.
  • Monitored the performance of subordinates in order to improve effectiveness as a team.
  • Engaged in marksmanship training with various weapons systems to ensure accuracy and proficiency.
  • Ensured compliance with Army regulations and standards while leading a squad in combat operations.
  • Identified potential threats from enemy forces and communicated them to higher headquarters.
  • Utilized radio communication devices to coordinate movement of troops within an area of operation.
  • Managed training exercises and battle drill fire teams.
  • Assisted in the development of unit standard operating procedures.
  • Led small teams in tactical operations under stressful conditions.
  • Conducted risk assessments prior to engaging enemy forces or entering dangerous areas.
  • Planned nuclear, biological and chemical defense strategies.
  • Participated in airborne operations including parachute training and jumps.
  • Prepared detailed reports on mission results and after action reviews after each deployment.
  • Supervised training of foreign forces as part of internal defense efforts, strengthening knowledge, and abilities of many troops.
  • Supervised administrative duties, prepared daily routines and maintained operational records.
  • Developed individual soldier skills through instruction and mentorship.
  • Submitted work orders for malfunctioning vehicles and inspected each one upon service completion.
  • Maintained accountability of personnel and equipment during operations.
  • Conducted daily maintenance checks on weapons and equipment.
  • Coordinated with higher command to ensure successful completion of missions.
  • Exercised high levels of maturity, experience, judgment and rapid critical thought to operational environments.
  • Oversaw realistic training and military education planning and administration.
  • Adapted to rapidly changing tactical situations to achieve mission objectives.
  • Inspected subordinate's uniforms, weapons, and gear before going out on missions.
  • Defended country against threats by capturing, destroying and repelling enemy forces during combat.
  • Operated communications equipment to ensure effective field communication.
  • Advised platoon leaders on tactical matters related to their area of operation.
  • Conducted debriefings post-mission to assess performance and identify areas for improvement.
  • Used active listening and effective communication to alleviate issues between personnel members.
  • Coordinated with other units to execute large scale military operations.
  • Followed strict operational security protocols to safeguard mission-critical information.
  • Administered first aid and battlefield casualty care to injured personnel.
  • Organized supplies for squad members according to unit supply SOPs.
  • Trained diligently on gym equipment and exercise courses to achieve combat resilience and advance in both rank and skill level.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided guidance to squad members on tactical operations, battle drills, and mission objectives.

Education

EMT Basic Certification - EMS

Aims Community College
Greeley, CO
12-2024

EMT Basic Certification -

Pikes Peak Community College
Colorado Springs, CO
01-2004

Leadership - Military Leadership

Basic Non Commissioned Officers Course
Fort Benning, GA
01-2002

Leadership - Military Leadership

Primary Leadership Development Course
Fort Drum, NY
09-2000

GED -

Rocky Mountain High
Fort Collins, CO
01-1990

Skills

  • Ability to use critical thinking
  • Ability to make critical decisions
  • Ability to rapidly determine the severity of illness or injury, ability to work with other agencies
  • Ability to remain calm in a stressful environment
  • Ability to safely operate an ambulance
  • Ability to operate equipment
  • Ability to adapt to a fluid scene or environment
  • Ability to maintain and follow standards
  • Ability to research and learn new techniques
  • Ability to communicate effectively
  • Previous EVOC training
  • Previous IV/IO certificate
  • EMT Basic Certification
  • Ability to train others

Affiliations

  • Active community volunteer with the American Legion
  • Father of 4 children. 3 paternal and 1 adopted.
  • Grandfather of 4 grandchildren

Accomplishments

  • Received 2 top cooperation " Extra Miler" Awards for acts of selflessness from AutoZone.
  • Voted by membership to fill office of First Vice Commander for American Legion post # 4.
  • Multiple medals and awards for leadership while in the military. To include Colorado emergency services award while activated for medical emergencies during the Papal visit of world youth day.

Certification

  • EMT Basic certification. Original in 2004. Second in 2024.
  • IV certification
  • EVOC
  • BLS CPR

EMS Experience

  • Became EMT in 2004 after exiting the US Army.
  • Combat Life Saver with IV in 1992-2004.
  • EMT Adjunct Instructor at Pikes Peak Community College.
  • Recent Graduate EMT Basic course through Aims Community College.
  • Enrolled to re certify IV/IO in spring semester at Aims.

References

References available upon request.

Timeline

Kitchen Manager

American Legion Post 4
08.2024 - 01.2025

Trainer/Cook

Noodles & Company
08.2023 - 08.2024

Warehouse Manager

AutoZone
07.2022 - 08.2023

Commercial Driver

AutoZone
11.2017 - 07.2022

Trainer/Cook Trainer

Noodles & Company
03.2014 - 10.2017

Emergency Medical Technician

Aramark
07.2005 - 10.2005

Emergency Medical Technician

American Medical Response, AMR
08.2004 - 02.2011

Adjunct Clinical Instructor

Pikes Peak Community College EMS Department
08.2004 - 12.2007

Volunteer Firefighter

Security Fire Department
08.2003 - 10.2005

Infantry Squad Leader

United States Army
05.1991 - 07.2004

EMT Basic Certification - EMS

Aims Community College

EMT Basic Certification -

Pikes Peak Community College

Leadership - Military Leadership

Basic Non Commissioned Officers Course

Leadership - Military Leadership

Primary Leadership Development Course

GED -

Rocky Mountain High

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Steven Chambers