STEVEN CHECHETTE
Boca Raton,FL
Summary
Experienced sales manager with 18 years of proven success in surpassing sales goals. Skilled in building and maintaining strong customer relationships for repeat sales and a loyal client base. Expertise in expanding network connections to drive business growth. Proficient in cold-calling, closing deals, and negotiating sales leads. Committed to delivering exceptional results and driving revenue growth for the organization.
Overview
26
26
years of professional experience
Work History
Manager
Cilluffos Pizza and Pasta
2020.04 - 2024.08
- Complete restaurant opening and closing procedures and manage deposits.
- Accomplished multiple tasks within established timeframes.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Manager
Sal's Italian Ristorante
2015.05 - 2020.03
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Internet Car Sales Manager
Coconut Creek Automall
2009.01 - 2015.04
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Implemented CRM software to streamline lead management and follow-up procedures, increasing overall team efficiency.
- Contributed to monthly sales meetings by sharing insights on client feedback, market trends, and potential growth opportunities.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Provided superior and individualized customer service.
- Improved cross-functional collaboration between sales, marketing, and customer support teams by implementing regular communication channels and update meetings.
Internet Director
Maroone Nissan of Delray
1998.03 - 2009.01
- Perform sales analysis for maximum target achievement
- Lead operations of sales department including preparations of staff meetings
- Prepare monthly sales goals according to market
- Utilize the internet through various methods and sites for marketing purposes
- Coordinate inventory between factory and dealer
- Sales for new and pre-owned vehicles with strong closing rates
- Exceed customer satisfaction index (C.S.I.)
- Open communication with buyers concerning various options of financing
Education
National Registry of Food Safety Professional Certificate -
American National Standards Institute
West Palm Beach, FL01.2014
Bachelor of Science in Organizational Management -
Palm Beach Atlantic University
West Palm Beach, FL01.2012
Skills
- Sales strategy development
- Meeting Sales Quotas
- Sales negotiation techniques
- Online Sales Management
Timeline
Manager
Cilluffos Pizza and Pasta
2020.04 - 2024.08
Manager
Sal's Italian Ristorante
2015.05 - 2020.03
Internet Car Sales Manager
Coconut Creek Automall
2009.01 - 2015.04
Internet Director
Maroone Nissan of Delray
1998.03 - 2009.01
National Registry of Food Safety Professional Certificate -
American National Standards Institute
Bachelor of Science in Organizational Management -
Palm Beach Atlantic University
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