Steven Cheesewright
Ypsilanti,MI
Summary
Dynamic Business Office Senior Associate. Adept at enhancing operational workflows and streamlining departmental processes. Proven expertise in digital tracking systems, team leadership, fostering effective communication and collaboration. Focused on business development strategies, and nurturing trusted relationships to enhance customer satisfaction and organizational growth.
Overview
4
4
years of professional experience
Work History
Business Office Senior Associate
University of Michigan
Ann Arbor, Michigan
12.2023 - Current
- Manage onboarding and offboarding for department staff, ensuring smooth transitions.
- Adhere to the University of Michigan policies, ensuring compliance.
- Streamline onboarding and offboarding, enhancing staff integration and transition efficiency.
- Meticulously manage facility maintenance, ensuring operational excellence, and compliance.
- Revolutionize equipment tracking for SSC staff, boosting resource management and accountability.
- Act as a pivotal support for over 300 staff, resolving facility issues and improving the workplace environment.
- Work with coworkers from multiple discplines to coordiante cross team projects.
- Oversee HR, benefits, accounts receivable, and accounts payable mailings, optimizing communication and operational workflows.
- Enhance operational workflows by implementing a digital tracking system for key resources.
- Manage and coach other associates as the team senior.
- Additional university projects and special teams, as assigned.
- Develop training materials for new staff.
- Facilitate communication between teams to ensure project alignment and progress.
- Manage scheduling and logistics for events and conferences on-site.
Business Office Associate
University of Michigan
Ann Arbor, Michigan
10.2021 - 12.2023
- Provide system access through Wolverine Access and other sources for all new/transferring SSC staff.
- Participate in onboarding/offboarding new staff.
- Assist with setting up AV equipment and furniture in the various conference spaces.
- Troubleshoot problems involving office equipment, such as computer hardware and software.
- Record and track the equipment of all SSC Staff.
- Manage inventory of kitchen/office supplies.
- Improved equipment tracking, reducing asset loss and optimizing resource use.
- Operate office machines, such as photocopiers, scanners, fax machines, voicemail systems, and personal computers.
- Manage HR, Benefits, AR, and AP mailings.
Program Coordinator
Tekwissen
Ann Arbor, Michigan
05.2021 - 05.2021
- Orchestrated candidate interviews, ensuring readiness and availability.
- Fostered trust-based relationships with clients and candidates, expanding our network.
- Maintained detailed updates on tracking systems for team alignment.
- Participated in client intake calls for comprehensive requirement understanding.
- Served as primary liaison for clients and on-site contracted workers.
Education
BBA - Marketing
Eastern Michigan University
Ypsilanti, Michigan04.2019
Skills
- Business operations management
- Onboarding and training
- Facility upkeep
- Digital tracking systems
- Client relationship management
- Event planning and coordination
- Inventory control
- Effective communication skills
- Team leadership and development
- Proficient in Microsoft Office, Adobe, and Google tools
- Process improvement and innovation
- Analytical thinking
- Operational workflows
References
References available upon request.
Timeline
Business Office Senior Associate
University of Michigan
12.2023 - Current
Business Office Associate
University of Michigan
10.2021 - 12.2023
Program Coordinator
Tekwissen
05.2021 - 05.2021
BBA - Marketing
Eastern Michigan University
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