Steven Childress
Benton,AR
Summary
Highly organized and self-motivated professional experienced in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment.
Overview
17
17
years of professional experience
Work History
Associate Director
Verizon Wireless
10.2020 - 10.2024
- Led a national sales team of 100 employees to deliver month over month positive results in growth and revenue
- Responsible for selling company products and services to generate sales and revenue by developing client relationships and connecting customers with targeted solutions
- Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales
- Developed and delivered sales mastery training to fine-tune skills which increased overall production and yielded top results
- My leadership resulted in increased revenue and customer satisfaction
District Manager
Verizon Wireless
02.2012 - 10.2020
- Responsible for driving multiple stores to achieve key performance objectives
- Analyzed daily run rates, results and strategic coaching sessions to deliver best in class KPIs
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning
- Liaised with operations, marketing, and management teams to develop solutions and accomplish shared objectives
- Demonstrated products to show potential customers benefits and advantages and encourage purchases
Assistant District Manager
Verizon Wireless
08.2010 - 02.2012
- Led a team to develop and implement programs that supported organizational strategies
- By translating functional goals into team goals, I managed the implementation of policies and procedures to achieve cost-effective results
- My leadership skills and project management abilities were crucial in driving the team towards success
Retail General Manager
Verizon Wireless
06.2007 - 07.2010
- Responsible for overseeing all retail store functions, managing the sales team, operations management, merchandising, and driving high-performance results in a demanding solutions sales environment
- I focused on optimizing the customer and employee experience while implementing sales tools and initiatives to achieve company goals
Education
University of Arkansas At Little Rock
Little Rock, AR12.1995
Henderson State University
Arkadelphia, AR12.1992
Arkansas Tech University
Russellville, AR12.1990
Skills
- Project Management
- Strategic Leadership Development
- Coaching and Mentoring
- Business Planning
- Problem Resolution
- Managing Operations and Efficiency
- Customer Relationship Management
- Analytical thinking
- MS office
- Google Drive
Timeline
Associate Director
Verizon Wireless
10.2020 - 10.2024
District Manager
Verizon Wireless
02.2012 - 10.2020
Assistant District Manager
Verizon Wireless
08.2010 - 02.2012
Retail General Manager
Verizon Wireless
06.2007 - 07.2010
University of Arkansas At Little Rock
Henderson State University
Arkansas Tech University
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