Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Steven Chock

Simpsonville,SC

Summary

Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Fluent in Spanish, English, Chinese. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.

Overview

7
7
years of professional experience

Work History

Server

Oriental House
05.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Restaurant Team Member

China Garden
12.2021 - 04.2022
  • Greeted guests pleasantly and answered menu questions.
  • Operated register to process payments and collect cash payment for order totals.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Cleaned and organized kitchen, dining and service areas.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.

Sales Associate

Chef Marketing
05.2017 - 07.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

High School Diploma -

St. Mary's School
Ciudad De Panama, Panama

Associate of Arts - Economics

Greenville Technical College
Greenville, SC
01.2027

Skills

  • Sales Techniques
  • Organizational Skills
  • Memory Retention
  • Problem Solving
  • Team Collaboration
  • Effective Communication
  • Strong Work Ethic
  • Exceptional Customer Service
  • Professional Appearance
  • Supply Restocking
  • Time Management
  • Multitasking Abilities
  • Decision-Making
  • Staff Training
  • Workflow Coordination
  • Reliable and Responsible
  • Positive Attitude

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Chinese (Mandarin)
Limited Working

Timeline

Server

Oriental House
05.2022 - Current

Restaurant Team Member

China Garden
12.2021 - 04.2022

Sales Associate

Chef Marketing
05.2017 - 07.2019

High School Diploma -

St. Mary's School

Associate of Arts - Economics

Greenville Technical College

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Steven Chock