Summary
Overview
Work History
Education
Skills
Timeline

Steven Christ

Lindenhurst,NY

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

12
12
years of professional experience

Work History

Ecommerce Operations & Logistics Manager

GreenArt Plumbing Supply
04.2012 - Current
  • Project Management lead while moving core business to a 3PL.
  • Optimization of 3PL stock location returns procedures and employee processes in multiple locations.
  • Lead, define, and implement approaches and scalable processes to optimize order management and customer resolutions
  • Identify opportunities to optimize fulfillment for both shipping and pickup orders focusing on accuracy, timeliness, packing and shipping costs, and foremost, the customer experience
  • Recommend improvements by analyzing process workflow and working with the team to increase performance as e-commerce continues to grow
  • Negotiate rates with ground and LTL carriers
  • Manage day-to-day business operations for E-Commerce and monitor KPIs to ensure there are no issues
  • Establish and build relationships with cross-functional business partners
  • Ensure compliance with all updated policies for vendors, as well as partner carriers
  • Implementing new processes and procedures as well as documenting these for upper management as well as employees.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency, and help the company evolve and grow.
  • Used critical thinking to break down problems, evaluate solutions and make decisions

DVD Facilities Supervisor

Netflix
09.2011 - 07.2012
  • Organizing meetings with other facilities to discuss weekly/ monthly profitability
  • Worked within budget guidelines to accomplish routine repairs, maintenance, and special projects.
  • Ensuring that machines work properly through troubleshooting
  • In charge of our vehicle fleet
  • Creating daily reports on production and company goals
  • Discipline and promote employees
  • Networking with partner companies
  • Purchasing supplies, tools, and equipment for the facility.

Education

Bachelor of Arts - Business Management

SUNY Stony Brook, Stony Brook, NY
05.2006
  • Member of Alpha Tau
  • Member of Sigma Beta

Skills

  • Supply Chain Solutions
  • Performance Maximization
  • Logistics Oversight
  • Microsoft Excel
  • Disciplined Leadership
  • Budget Preparation and Management
  • Vendor Relationship Management
  • Warehouse Operations
  • Profit and Loss Management
  • Project Planning and Scheduling
  • Supply Chain Performance Management
  • Carrier Negotiations

Timeline

Ecommerce Operations & Logistics Manager - GreenArt Plumbing Supply
04.2012 - Current
DVD Facilities Supervisor - Netflix
09.2011 - 07.2012
SUNY Stony Brook - Bachelor of Arts, Business Management

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Steven Christ