Steven Christ
Lindenhurst,NY
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Ecommerce Operations & Logistics Manager
GreenArt Plumbing Supply
04.2012 - Current
- Project Management lead while moving core business to a 3PL.
- Optimization of 3PL stock location returns procedures and employee processes in multiple locations.
- Lead, define, and implement approaches and scalable processes to optimize order management and customer resolutions
- Identify opportunities to optimize fulfillment for both shipping and pickup orders focusing on accuracy, timeliness, packing and shipping costs, and foremost, the customer experience
- Recommend improvements by analyzing process workflow and working with the team to increase performance as e-commerce continues to grow
- Negotiate rates with ground and LTL carriers
- Manage day-to-day business operations for E-Commerce and monitor KPIs to ensure there are no issues
- Establish and build relationships with cross-functional business partners
- Ensure compliance with all updated policies for vendors, as well as partner carriers
- Implementing new processes and procedures as well as documenting these for upper management as well as employees.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency, and help the company evolve and grow.
- Used critical thinking to break down problems, evaluate solutions and make decisions
DVD Facilities Supervisor
Netflix
09.2011 - 07.2012
- Organizing meetings with other facilities to discuss weekly/ monthly profitability
- Worked within budget guidelines to accomplish routine repairs, maintenance, and special projects.
- Ensuring that machines work properly through troubleshooting
- In charge of our vehicle fleet
- Creating daily reports on production and company goals
- Discipline and promote employees
- Networking with partner companies
- Purchasing supplies, tools, and equipment for the facility.
Education
Bachelor of Arts - Business Management
05.2006
- Member of Alpha Tau
- Member of Sigma Beta
Skills
- Supply Chain Solutions
- Performance Maximization
- Logistics Oversight
- Microsoft Excel
- Disciplined Leadership
- Budget Preparation and Management
- Vendor Relationship Management
- Warehouse Operations
- Profit and Loss Management
- Project Planning and Scheduling
- Supply Chain Performance Management
- Carrier Negotiations
Timeline
Ecommerce Operations & Logistics Manager - GreenArt Plumbing Supply
04.2012 - Current
DVD Facilities Supervisor - Netflix
09.2011 - 07.2012
SUNY Stony Brook - Bachelor of Arts, Business Management