Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Timeline
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Steven C. Jackson Sr.

Saint Louis,MO

Summary

Fast food professional focused on greeting all customers in a friendly, welcoming manner. Seeking added responsibilities to help restaurant operation run smoothly. Food service worker with exceptional interpersonal skill. Reliable, punctual and work well under pressure.

Diligent [Desired Position] with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Overview

24
24
years of professional experience
1
1
Certification

Work History

General Manager

Wingstop
01.2025 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget implementations, employee evaluations, and contract details.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Lind Prep Cook

St. Louis Union Station Hotel
06.2022 - 01.2025
  • Cook for coworker
  • Operated all kitchen equipment, including, safely to avoid injuries.
  • Used measuring items, knives, and other kitchen tools to properly prepare food resources.

Lead Prep Cook

Alamo Drafthouse
11.2022 - 08.2023
  • Created menus
  • Scheduled coworker
  • Directed catering events
  • Trained cook

Assistant Manager

Menards
08.2020 - 06.2022
  • Trained Coworker
  • Inventory
  • Stocking

Cook

Washington University
07.2018 - 12.2021
  • Trained Cook
  • Cook for coworker

Operation Food Manager

Ikea
08.2015 - 11.2018
  • Created menus
  • Scheduled coworker
  • Directed catering events
  • Trained cook
  • Accurately count in inventory

Shift Manager / Cook

Church’s Chicken
04.2001 - 08.2017
  • Working the drive-through
  • Cross-trained coworker
  • Trained new manager

Education

High School Diploma -

Excel Center
05.2020

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Escoffier Culinary
07.2020

Skills

  • Cash flow management
  • Credit card processing
  • Fast and efficient service worker
  • Skilled upselling
  • Hiring and supervising staff
  • Planning staff work tasks
  • Preparing food for customers
  • Quick learner
  • Preparing orders for supplies
  • Leadership and team building
  • Operations management
  • Team player
  • Effective leader
  • Time management
  • Training and coaching
  • Team leadership
  • Staff management
  • Staff training
  • Goal setting
  • Workflow planning
  • Team oversight

Hobbies and Interests

Drawing, Music, Painting, Cooking, Bowling, Wood Carving

Certification

  • Certified Serv-Safe],

Timeline

General Manager

Wingstop
01.2025 - Current

Lead Prep Cook

Alamo Drafthouse
11.2022 - 08.2023

Lind Prep Cook

St. Louis Union Station Hotel
06.2022 - 01.2025

Assistant Manager

Menards
08.2020 - 06.2022

Cook

Washington University
07.2018 - 12.2021

Operation Food Manager

Ikea
08.2015 - 11.2018

Shift Manager / Cook

Church’s Chicken
04.2001 - 08.2017

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Escoffier Culinary

High School Diploma -

Excel Center

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Steven C. Jackson Sr.