Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Clyne

Vallejo,CA

Summary

Results-driven technician with experience at Terminix,skilled in machinery calibration and customer service. Successfully implemented pest control solutions, enhancing client satisfaction and fostering strong relationships. Demonstrated critical thinking and attention to detail while conducting inspections and resolving issues efficiently, contributing to a positive work environment and excellent service reputation.

Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

15
15
years of professional experience

Work History

TECHNICIAN

Terminix
07.2021 - Current
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Measured and hemmed curtains, garments, and canvas coverings to size using tape measures.
  • Researched and implemented new technologies and equipment.
  • Inspected commercial and residential buildings and structures for pest issues.
  • Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
  • Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
  • Applied chemical solutions on building surfaces to eliminate pests.
  • Drove to customer residences and places of business to inspect for pests.
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
  • Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
  • Complied with safety guidelines and regulations with during pest control processes.
  • Completed required treatment documentation while on-site and returned paperwork to office for processing.
  • Responded to customer inquiries and complaints regarding pest control services and solutions.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
  • Performed general pest control solutions such as bed bug and termite inspections and treatments.
  • Adhered to most stringent safety procedures when applying chemicals.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Fostered excellent service leading to positive online reviews.
  • Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
  • Performed routine maintenance on pest control equipment to manage wear and tear.
  • Prepared detailed reports to provide information on pest activity and recommend corrective actions.
  • Coordinated with other departments and personnel to determine compliance of pest control standards and protocols.

DRIVER

UPS
02.2010 - 04.2020
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Delivered packages to customer doorsteps and business offices.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.

Education

High School Diploma -

TERRANOVA
Pacifica, CA
06-2008

Skills

  • Machinery calibration
  • Commercial construction experience
  • Job site cleanup
  • Relationship building
  • Health and safety regulations
  • Deadline compliance
  • Workload management
  • Customer service
  • Routine Inspections
  • Work Planning and Prioritization
  • Attention to detail
  • Multitasking and organization
  • Critical thinking
  • Verbal and written communication
  • Customer interaction
  • Issue resolution
  • Works Well Under Pressure

Timeline

TECHNICIAN

Terminix
07.2021 - Current

DRIVER

UPS
02.2010 - 04.2020

High School Diploma -

TERRANOVA
Steven Clyne