Steven Collins

• I serve as an information specialist, coordinating the check-in of contractors, guests, and visitors.
• Responsible for monitoring and operation of access control, emergency communication, and security systems.
• Facilitating access control measures via the usage of electronic gate systems and other specialized equipment.
• Schedule creation, digital file and document maintenance, call routing, and data entry.
• Conduct staff training and team building exercises.

Responsible for the operation, maintenance, and troubleshooting of all security control systems, and facilitating access control measures via:

• [CCTV] closed circuit television
• Electronic gate systems.
• Elevator control and other specialized equipment.
• Key and fob access systems.

Coordinating emergency response while effectively communicating relavant information through proper channels to dispatchers and first responders

• Monitoring emergency panels
• Investigating trouble alarms and conducting trouble shooting.
• Coordinating emergency response while effectively communicating relevant information through proper channels to dispatchers and first responders.
• Served as the central point of contact for emergency response and communications.

Inventory management and logistics

• Coordinated shipping, receiving, delivery, and distribution services.
• Daily maintenance of all physical logs, records, forms, and digital media.
• Assisting in special events management.
• Assisted in product and material sourcing to minimize unnecessary purchasing, maximizing cost saving and allowing for the inventory to be more efficiently managed.

• Duties for this position include assisting management in conducting staff performance reviews, training, scheduling, and mentoring.
• I served as coordinator, organizer, and information specialist to the residents, guests, visitors, and staff.
• Ensuring contractors and guests are properly registered and routed to their respective areas of business.
• Operating multi-point building access control to restricted areas via CCTV, Fob's, and other security mechanisms.
• Program, monitor, troubleshoot, and operate digital information displays.
• Answer and route calls, perform data entry, and records maintenance. Maintain supply inventory.
• Create, assign, and route work orders.
• Oversee shipping and receiving responsibilities.

• My duties included, but were not limited to, conducting client consultations and investigations, internal intelligence reporting, and integrity testing, while maintaining the presence of surveillance via monitoring CCTV systems, stationed, and roving officers.
• Maintaining records of Security staff, safety violations compliance, personal protective equipment and identification utilization.
• I Managed, trained, and provided daily mentoring to a team of 10 officers;
• Identified critical security issues, and provided timely customized efficient & economical solutions based on client needs.
• I've developed security training initiatives, & implemented loss prevention plans, and other protective measures greatly reducing overall loss and liability to the client and company simultaneously.
• I reported directly to the Chief of operations during weekly meetings disclosing security concerns, possible OSHA safety or HAZMAT violations and addressing those disclosed by the client with the proper department manager.
• I scheduled, trained, monitored, and reported the personal performance of all on-site security staff, directly to the regional manager of Guardian Security Services.

• I represented this national leader in facilitating the transportation of pharmaceuticals, medical specimens, assisted living supplies, sensitive documents, and equipment between healthcare facilities, labs, and clinics.
• I successfully managed, coached, trained, and mentored a local team of over 25 route delivery drivers and more than 100 regional drivers.
• I ensured, through applied quality control measures, that drivers adhered to our strict handling and safety protocols, while providing efficient and essential logistical services from point of origin to delivery.
• Providing a broad array of services aimed at improving the quality of life for our clients, in long-term care facilities, as well as for those being cared for in their homes.

• My duties included assisting in the implementation of opening and closing procedures for both the business and administration offices, as well as the theater, during performance dates.
• Welcoming visitors and providing guest support via phone contact and in person .
• I interviewed potential new security staff members for hire and provided recommendations to upper management.
• I coached, trained, and managed a staff consisting of four members for day-to-day operations, and co-managed the usher and volunteer staff during performances.
• My staff were responsible for insuring secured ticket points of sale, while I assisted the Sales Manager in the end-of-performance ticket audit and funds deposits.

• My duties included, but were not limited to, all aircraft fluid maintenance, cockpit preparation and switchology, preflight safety checks, and F.O.D. prevention measures.
• Operated, maintained, repaired, and tested automotive electrical systems in ground equipment, gasoline, and diesel systems, and associated automotive, hydraulic, and pneumatic systems. Maintained gas turbine compressor units, ground air-conditioning units, metal fabrication, repair, and daily upkeep of tow tractors and other aircraft servicing units.
• As a Flight Deck Coordinator, my duties included the supervision of flight lines, ensuring the safe preparation, launch, and recovery of 100+ multi-million-dollar aircraft, equpiment and personnel, incident-free.
• I have supervised the safe launch and secured the recovery of over 300 aircraft.
• Ensured mission readiness through conducting daily and turnaround inspections, as well as periodic and spot maintenance on aircraft, safety equipment, and flight lines.
• Labeled and cataloged tools, as well as devised and maintained tool logs, increased personal tool and equipment accountability, while decreasing F.O.D. and safety incidents.