Summary
Overview
Work History
Education
Skills
Certification
AWARDS
Timeline
Generic

STEVEN COX

Taylorsville,UT

Summary

Highly motivated and detail-oriented professional with strong experience in customer service, operations management, and client relations. Skilled at multitasking, coordinating schedules, and ensuring smooth day-to-day operations in fast-paced environments. Known for building positive relationships, delivering exceptional service, and effectively managing responsibilities independently or as part of a team. Committed to professionalism, efficiency, and creating positive experiences for clients and colleagues alike

Overview

1
1
year of professional experience
1
1
Certification

Work History

Pro Shop Attendant

West Valley City
08.2025 - Current
  • Managed all aspects of a 27-hole golf course, overseeing tee times, starter operations, and daily course flow independently.
  • Provided exceptional customer service, building personal relationships with members and guests to enhance satisfaction and loyalty.
  • Coordinated and managed the tee sheet, ensuring efficient player flow and minimal wait times.
  • Checked in guests, monitored starting tees, and handled on-course inquiries, resolving issues promptly and professionally.
  • Assisted with merchandising in the pro shop, including inventory management, sales, and promoting products to golfers.
  • Maintained organized and welcoming facilities, creating a professional and enjoyable experience for all visitors.
  • Demonstrated strong multitasking, problem-solving, and communication skills while independently managing a large-scale course operation.

Guest Service Attendant

Troon
08.2024 - 08.2025
  • Provided exceptional customer service to golf course patrons, ensuring a positive and professional experience.
  • Built strong personal connections with guests and members, creating a welcoming environment that encouraged repeat visits and loyalty.
  • Assisted in the smooth operation of PGA and LPGA events, coordinating guest needs and supporting event staff.
  • Managed tee-time reservations, check-ins, and guest inquiries efficiently and accurately.
  • Maintained organized and inviting clubhouse and course areas, enhancing the overall guest experience.
  • Collaborated with team members to handle event logistics, including guest seating, hospitality, and information services.
  • Demonstrated strong communication and problem-solving skills in a fast-paced, high-profile event environment.

Education

High School Diploma -

West Jordan High School
05.2024

Business Management

Utah Tech University
St. George, UT

Associate of Science - Business Management

Salt Lake Community College
Salt Lake City, UT
05-2026

Skills

  • Guest relations & personalized service
  • Tee sheet & golf course operations management
  • Event support (PGA & LPGA experience)
  • Multitasking & independent work
  • Sales & merchandising
  • Professional appearance

Certification

  • Exploring Computer Science Skill Certificate
  • General Financial Literacy Skill Certificate
  • Exercise Science/Sports Medicine Skill Certificate
  • Entrepreneurship Skill Certificate
  • Digital Marketing Skill Certificate
  • Sports & Entertainment Marketing Skill Certificate

AWARDS

  • Trustee's Academic Scholarship Recipient
  • Most Outstanding Male Athlete Golden Jaguar Scholarship Recipient
  • All-Sport Coaches Award
  • West Jordan High School Academic Scholar Award

Timeline

Pro Shop Attendant

West Valley City
08.2025 - Current

Guest Service Attendant

Troon
08.2024 - 08.2025

High School Diploma -

West Jordan High School

Business Management

Utah Tech University

Associate of Science - Business Management

Salt Lake Community College

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