Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Steven Cragle

New Castle,USA-PA

Summary

Results-driven Laundromat Manager with expertise in inventory management and quality control. Proven ability to train staff effectively and resolve customer inquiries, enhancing operational efficiency. Dynamic professional with extensive experience in laundromat management. Skilled in implementing quality control measures, managing inventory, and training employees. Committed to improving customer satisfaction and operational standards through effective problem-solving. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

40
40
years of professional experience

Work History

Laundromat Manager

Liberty Laundry
New Castle, PA.
01.2014 - 04.2023
  • Managed inventory control and supply ordering processes.
  • Trained employees on equipment usage and safety protocols.
  • Implemented quality control measures to maintain service standards.
  • Resolved customer inquiries and complaints in a timely manner.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Laundromat Manager

Laundromart
New Castle, PA.
04.2008 - 12.2013
  • Oversaw daily operations and staff scheduling for efficient workflow.
  • Managed inventory control and supply ordering processes.
  • Trained employees on equipment usage and safety protocols.
  • Resolved customer inquiries and complaints in a timely manner.
  • Collaborated with management to enhance operational efficiency.

Carpenter

Ridley McKinnley
Beaumont, Texas
05.1983 - 09.2005
  • Constructed wooden frameworks for residential and commercial buildings.
  • Operated power tools safely for various carpentry tasks.
  • Collaborated with team members to ensure project deadlines were met.
  • Used various carpenter's hand tools, portable power tools and standard measuring instruments.
  • Operated power tools safely when performing carpentry tasks such as drilling holes into lumber pieces.
  • Measured, cut and shaped wood materials to specifications using hand tools, such as saws and chisels.
  • Maintained a clean job site at all times by disposing of debris properly after each shift.

Education

Shop Classes

Laurel High School
New Castle

Skills

  • Inventory management
  • Quality control
  • Equipment maintenance
  • Employee training
  • Safety protocol implementation
  • Problem solving
  • Customer service

References

References available upon request.

Timeline

Laundromat Manager

Liberty Laundry
01.2014 - 04.2023

Laundromat Manager

Laundromart
04.2008 - 12.2013

Carpenter

Ridley McKinnley
05.1983 - 09.2005

Shop Classes

Laurel High School