Steven Criollo
New York
Overview
2
2
years of professional experience
Work History
Sales Associate
Bloomingdales Outlet Dept. Store
New York
04.2025 - Current
- Handled customer inquiries and resolved issues efficiently and courteously.
- Promoted sales events and special promotions to enhance customer engagement.
- Handled customer complaints in a professional manner.
- Trained new team members in cash register operation, stock procedures, and customer services.
Bilingual Administrator
NYC Health & Hospitals - DocGo
Brooklyn
03.2024 - 03.2025
- Salesforce usage to guide guests through processes unique to their individual needs at short notice, such as, but not limited to, flight bookings and ID creation.
- Handled exit planning paperwork, served as a 'next step' once discharged, guided, and knocked out language barriers.
- Housekeeping in collaboration with supervising staff and the upper management team.
- Implemented office procedures to streamline administrative tasks within the department
Stock/Sales Associate
The UPS Store
New York
09.2023 - 03.2024
- Secured cargo valued at thousands of dollars is added almost daily.
- Certified package handler and packer.
- Conducted complaint management through our online computer system.
- Ensured proper sorting of incoming mail, and traveled to obtain mail via auction houses within the city.
Education
Associate of Occupational Studies
Vaughn College of Aeronautics And Technology
New York, NY08-2026
Skills
- Process optimization
- Package routing
- Recordkeeping and bookkeeping
- Labor relations
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Associate
Bloomingdales Outlet Dept. Store
04.2025 - Current
Bilingual Administrator
NYC Health & Hospitals - DocGo
03.2024 - 03.2025
Stock/Sales Associate
The UPS Store
09.2023 - 03.2024
Associate of Occupational Studies
Vaughn College of Aeronautics And Technology