Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Steven Cruz

Phoenix,AZ

Summary

Seeking to obtain an opportunity where my communication and hard working leadership skills can best serve the company. Self-motivated, reliable, and responsible hard working person. Safety-conscious security team member with excellent communication skills and eye for detail.

Overview

8
8
years of professional experience

Work History

Tree Trimmer/Assistant Groundskeeper

DLC Resources
04.2024 - Current
  • Increased curb appeal for residential properties through meticulous trimming of trees and shrubs.
  • Reduced potential hazards by identifying and removing damaged or diseased limbs promptly.
  • Safeguarded surrounding property with careful planning and attention to detail during tree removal projects.
  • Developed strong professional relationships with clients based on trust, reliability, and consistent delivery of quality services provided in a timely manner.
  • Maintained a clean, organized work site, demonstrating professionalism and respect for the property owners throughout each project''s duration.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
  • Assisted with removal of hazardous trees, safely cutting limbs and removing trunks.

Fire Watcher

Allied Universal Security Services
07.2023 - 03.2024
  • Helped maintain compliance with OSHA regulations regarding fire safety measures onsite of West Field Century City Mall due to improper fire system failure.
  • Performed visual inspection of work area and evacuated operations and summoned authorities if hazardous conditions detected.
  • Performed daily equipment checks, ensuring that all necessary firefighting tools were readily available when needed.
  • Played an active role in maintaining site security by monitoring access points and verifying visitor credentials as needed during shifts as Fire Watcher.
  • Reduced fire risks by promptly reporting incidents and unsafe conditions to the appropriate personnel.
  • Examined fire extinguishing and fire protection equipment to verify functionality and reported repairs and replacements needed all over the mall, and reported on HELIAUS DTETEX device every 15 minutes.
  • Maintained accurate records, documenting observations and actions taken during each shift.
  • Facilitated smooth operations during hot work activities by providing continuous surveillance of the area throughout the process, especially rooftop vents of restaurants of restaurants onsite.
  • Conducted regular inspections of work sites, identifying and addressing potential fire risks proactively.
  • Aided in conducting evacuation drills, helping employees familiarize themselves with emergency exit routes and procedures.
  • Prevented public from entering hazardous areas to maximize safety and security.

Housekeeping Cleaner

Westfield Century City Mall
07.2023 - 02.2024
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
  • Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
  • Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, sweeping lobby, and restocking amenities.
  • Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.
  • Consistently met deadlines despite fluctuating workloads due to seasonal changes in occupancy rates at the property.
  • Reduced allergens and improved air quality by regularly dusting, sweeping, and mopping rooms, hallways, and common spaces.
  • Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
  • Addressed guest complaints regarding room cleanliness promptly, resolving issues to ensure satisfaction.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Hand-dusted and wiped down office furniture out in the common area to keep areas clean and comfortable.

Cleaning Technician

New World Security System
02.2019 - 02.2020
  • Swept floors, removed debris and returned equipment to proper areas at end of each shift.
  • Assisted in training new team members on company protocols and best practices for exceptional service delivery.
  • Performed deep-cleaning tasks for optimal sanitation levels in high-traffic areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Emptied trashcans and transported waste to collection areas.
  • Prepared specialty cleaning solutions tailored to specific surfaces or stains, optimizing effectiveness while minimizing harm to materials.
  • Applied eco-friendly cleaning practices, reducing environmental impact while maintaining impeccable results.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Cleaned and sanitized bathrooms, offices, and other similar areas according to established protocols.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and maintained lobbies, offices and other common areas in building.

Maintenance Crew Member

Hollywood Hills Pacifica Senior Living
02.2016 - 02.2018
  • Followed routine maintenance checklist.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Improved equipment efficiency by conducting regular preventive maintenance and repairs.
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
  • Ensured compliance with industry standards and regulations through meticulous attention to detail in all aspects of maintenance work.
  • Solved complex mechanical problems using critical thinking skills and extensive knowledge of tools, materials, and techniques.
  • Participated in continuous improvement initiatives aimed at optimizing maintenance processes, resulting in reduced costs and increased overall productivity.
  • Maintained optimal equipment performance with regular inspections, adjustments, and replacements as needed.
  • Promoted energy conservation efforts by regularly monitoring utility systems for efficiency improvements opportunities.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.

Education

High School Diploma -

Malibu High School
Malibu, CA
06.2016

Skills

  • Bilingual
  • Fast Learner
  • Fast Pace
  • Time Management
  • Safety and Security
  • Surveillance
  • Skilled in Conflict Resolution
  • Storage Area Maintenance
  • Hand Pruning Tools
  • Tree trimming and cutting branches
  • Job Site Safety
  • Chainsaw Operation
  • Debris collection
  • Branch Removal
  • Traffic Control

Languages

Spanish
Professional Working

Timeline

Tree Trimmer/Assistant Groundskeeper

DLC Resources
04.2024 - Current

Fire Watcher

Allied Universal Security Services
07.2023 - 03.2024

Housekeeping Cleaner

Westfield Century City Mall
07.2023 - 02.2024

Cleaning Technician

New World Security System
02.2019 - 02.2020

Maintenance Crew Member

Hollywood Hills Pacifica Senior Living
02.2016 - 02.2018

High School Diploma -

Malibu High School

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