Elvis Rivera
Austin
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
15
15
years of professional experience
Work History
Associate Banker
Chase Bank
06.2023 - Current
- Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
- Balanced teller drawers and ATM cash.
- Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
Associate
Best Buy
01.2023 - 06.2023
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
Direct Sales Representative
Google Fiber
09.2022 - 12.2022
- Met customers in homes and businesses to discuss and demonstrate products.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Put together sales proposals and contracts.
Teller
TD Bank
01.2022 - 08.2022
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Sales Representative
Central Avenue Nissan
03.2017 - 02.2021
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Master at Arms
United States Navy, USN
03.2010 - 03.2018
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
- Provided emergency response security, eliminating hazards, and potential dangers.
- Monitored gate activities, controlled traffic and responded to emergencies on base.
Education
High School Diploma -
High School Of Computers And Technology
06.2009
Skills
- Product and Service Sales
- Retail Buying
- Creative with Adobe InDesign
- Retail Objectives
- Sales Expertise
- Corporate Visual Objectives
Timeline
Associate Banker
Chase Bank
06.2023 - Current
Associate
Best Buy
01.2023 - 06.2023
Direct Sales Representative
Google Fiber
09.2022 - 12.2022
Teller
TD Bank
01.2022 - 08.2022
Sales Representative
Central Avenue Nissan
03.2017 - 02.2021
Master at Arms
United States Navy, USN
03.2010 - 03.2018
High School Diploma -
High School Of Computers And Technology
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