Steven Dahl
Bellevue,WA
Summary
Proven track record in enhancing client well-being and safety at Western State Hospital DSHS through expert counseling and crisis intervention. Skilled in building rapport and teamwork, demonstrated by improved client satisfaction and reduced inmate altercations. Achieved notable outcomes in high-stress environments, showcasing adept conflict resolution and behavioral monitoring abilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Institutional Counselor 3
Western State Hospital DSHS
12.2017 - Current
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
- Conducted assessments to determine progress and performance and report findings to relevant authorities.
- Communicated regularly with other professionals involved in the client''s care for coordinated service delivery efforts.
- Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
- Supported clients in development of healthy coping strategies, leading to improved life management skills.
- Provided crisis intervention services, offering immediate support and stabilization.
- Listened to clients' concerns and provided encouragement and support.
- Assessed clients' needs to provide appropriate therapeutic interventions.
- Supported individuals dealing with mental health and emotional issues.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Assisted clients in exploring feelings and understanding behaviors.
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
Corrections Officer
A Beginning Alliance
01.2013 - 09.2017
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
- Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
- Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
- Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
- Developed a reputation for professionalism and integrity, serving as a role model for fellow officers in the performance of daily duties and adherence to ethical standards.
- Authored incident reports for management on violations and discrepancies.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Observed behavior of residents individually and in groups.
- Enforced rules and regulations to maintain order among inmates.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Investigated and responded to incidents of inmate misconduct.
- Prepared reports to document incidents and violations.
- Conducted security checks of inmates and living areas.
- Documented inmate behavior and activities in logbooks.
- Provided assistance and guidance to inmates regarding daily activities.
- Established positive working relationships and maintained boundaries with resident offenders.
- Interviewed inmates to obtain information and evidence.
Education
Associate of Arts - Criminal Justice
Centralia College
Centralia, WA06.2012
Skills
- Counseling
- Public speaking ability
- Building rapport
- Behavior monitoring
- Documentation And Reporting
- Teamwork and Collaboration
- Problem-Solving
- Motivational Interviewing
- Crisis Intervention
- Client Needs Assessment
- Adept at conflict resolution
Certification
Current CPR First Aid Certification
Washington State Counselor Association
Timeline
Institutional Counselor 3
Western State Hospital DSHS
12.2017 - Current
Corrections Officer
A Beginning Alliance
01.2013 - 09.2017
Associate of Arts - Criminal Justice
Centralia College
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