Summary
Overview
Work History
Education
Skills
Security Clearance
Awards
References
Additional Information - Hobbies
Education Certifications
Timeline
Generic

Steven Brown

Layton,United States

Summary

Results-driven System Administrator with extensive expertise in information technology, specializing in system optimization and infrastructure management. Achievements include exceptional project execution that significantly enhances operational efficiency and a strong proficiency in hardware and software solutions. Demonstrated ability to troubleshoot complex issues and implement effective resolutions while maintaining high standards of customer service. Aiming to leverage technical skills and leadership to drive innovation within IT environments.

Overview

34
34
years of professional experience

Work History

System Administrator 517th SWES/MXDPB

United States Air Force
Layton, UT
08.2024 - Current
  • Enhanced understanding of operational processes at the 517th SWES, Range Threat Systems.
  • Utilized software engineering principles to enhance RSN ATO continuous monitoring processes.
  • Researched new hardware for standalone systems needing multi-factor authentication.
  • Developed extensive documentation analyzing hardware readiness for Windows 11 transitions.
  • Facilitated the implementation of a new STIG scanning tool (EvaluateSTIGTool) on Windows.
  • Maintained weekly and bi-weekly backups for nine range threat systems.
  • PowerShell scripting.
  • Ensured the smooth operation of Windows Server systems.
  • Engaged in monthly discussions with senior leadership from the SPO and program management teams.
  • Received leadership support, fostering team and project efficiency.
  • Cultivated an encouraging atmosphere through skill-sharing.
  • Ensured compliance with ATO standards through effective security control implementation.
  • Managed the synchronization schedule for range systems.
  • Performed evaluations of weekly audit logs for accuracy.
  • Executed antivirus checks on isolated systems.
  • Stigg an ACAS of all standalone equipment.
  • Utilized Jira and Confluence for implementing project planning strategies, with effective timelines.
  • Maintain regular interactions with both the Hardware and Software departments.
  • Rectified system issues by adjusting application and hardware components.
  • Managed job control stories and sprints on varying schedules, including daily, weekly, bi-weekly, monthly, and quarterly.
  • Managed the 517th unit's software and licensing requirements.
  • Performed data operations using Clonezilla.
  • Implemented improvements leading to advanced operational capabilities.
  • Submitted recommendations regarding infrastructure overhauls.
  • Provided technical support and training to users, improving system understanding, and reducing support requests.
  • Proposed or approved modifications to project plans.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Engaged in problem-solving activities with all levels of staff when issues arose.
  • Helped employees feel valued and supported on interpersonal, customer, and operational issues.
  • Assigned work and monitored the performance of project personnel.
  • Part of the 517th leadership meetings for new and upcoming projects.

System Administrator 309 SWEG/MXDXA

United States Air Force
Hill AFB, USA
01.2019 - 08.2024
  • Supported engineering initiatives within the 309th Software Engineering Group.
  • Deployed and maintained thousands of Windows and Linux desktops and laptops, ensuring optimal performance.
  • Utilized GPO for onboarding and out-processing.
  • Enhanced network security via antivirus deployment.
  • Performed routine system audits to detect vulnerabilities and strengthen security.
  • Competent in managing both VMware and Hyper-V platforms.
  • Configured and supervised virtual machines.
  • Increased efficiency of the Horizon Virtual Desktop through technical improvements.
  • Enhanced security by effectively sanitizing operational computer systems.
  • Ensured the protection of computer equipment used during travel.
  • Ensured that security clearance remained valid for high-security regions.
  • Strengthened security protocols through encryption technologies.
  • Led a team of six administrators, supporting over 2,500 technical personnel.
  • Conducted mentorship sessions with incoming personnel and current system administrators.
  • Developed comprehensive customer service plans.
  • Supported the onboarding of multiple new employees at the 309th SWEG.
  • Directed various initiatives within the Software Engineering Group.
  • Directed large-scale onboarding for desktop and laptop configurations within NIPRNet and DEVNet environments.
  • Main Point of Contact (POC) for multiple buildings containing SWEG users, groups, and projects.
  • Supported multiple AFMC/SMXG stand-alone environment networks.
  • Experienced in DevSecOps practices, integration, testing, and deployment.
  • Proficient in PXE imaging, as well as KACE installation and administration.
  • Managed process improvement projects, ensuring traceability, account management, risk management, and security audits.
  • Created and maintained recruiting checklists and security checklists to ensure consistency, standardization, and compliance with federal government regulations.
  • Proficient in organizing and managing assets, including engineering mechanical drawings, component data requests, technical data, and software documentation.
  • Supervised and trained on government asset-tracking equipment.
  • I adhere to the APO checklist for new equipment, new software, and the level of confidential access.
  • I’m briefed on new policies and procedures biweekly.
  • Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
  • Developed strategies to improve productivity and efficiency among team members.

Information Technology Specialist

Browning Arms
Mountain Green, USA
07.1991 - 12.2019
  • Led a team of 5 providing efficient help desk support to resolve technical issues promptly and professionally
  • Led and communicated a team of 3 on a new infrastructure wiring project
  • Supervised and mentored junior staff members
  • Led and coordinated new video surveillance equipment for the entire building
  • Supervised Windows 7/10 Professional migration on all business owned equipment
  • Acted as the lead POC for R&D initiatives, coordinating efforts and ensuring successful project outcomes
  • Managed Dell purchasing processes, ensuring timely procurement of hardware and software
  • I briefed, procured and implemented DELL hardware equipment on a 3-year rotation
  • Responsible for computer hardware repair and configuration
  • Managed user accounts and permissions
  • Administered external and private internal networks
  • Fluent in MS Exchange, MS Server, and Active Directory
  • Expertise in Remote Desktop, Threat Track Antivirus, and Security Console
  • Proficient in Dell DDPE Encryption and KACE administration
  • Provided software analysis recommendations, testing, resolutions, and training
  • Skilled in Microsoft Windows network management, including Active Directory

Education

General Studies -

Weber State University
Ogden, Utah

Information Technology -

DATC
Kaysville, Utah

Skills

  • Skilled in the Windows operating system
  • Windows system troubleshooting
  • Experienced in Microsoft Office productivity software
  • Project management
  • Teamwork and collaboration
  • Systems deployment
  • Network security
  • Team collaboration
  • Hardware and software troubleshooting
  • Process improvement
  • Traceability account management
  • Risk management
  • Security audits
  • Asset management
  • Engineering mechanical drawings
  • Component data requests
  • Technical data
  • Software documentation
  • Government asset tracking
  • Flight software management
  • SPO-level software policies
  • Remote access management
  • Computer hardware repair
  • User account management
  • Network printer administration
  • System management expertise
  • Network Administration
  • MS Exchange
  • MS Server
  • Active Directory
  • Remote Desktop
  • Threat Track Antivirus
  • Dell DDPE encryption
  • KACE administration
  • Software analysis
  • Software testing
  • Software training
  • Microsoft Windows network management
  • Systems installation, configuration, and upgrading
  • Team building
  • Customer service
  • Help desk operations
  • IT project management
  • Team leadership
  • System updates
  • Technical support
  • Problem solving
  • Jira management
  • Confluence usage
  • Sprint planning

Security Clearance

Secret

Awards

  • On the Spot Award, 2019, F-16 SPO- 30 TDY Laptops, imaged, secured and deployed
  • On the Spot Award, 2020, Configuration Management New Desktop Computers
  • On the Spot Award, 2021, A-10 Tablet I mitigated a work stoppage situation
  • On the Spot Award, 2022-23, Outstanding support for Lockheed Martin
  • Certificate of Appreciation Cyber/Scrum
  • On the Spot Award, 2025, GS-14 Squadron Director Outstanding Customer Service

References

Available upon request

Additional Information - Hobbies

  • Bass Fishing, Passionate about bass fishing and actively participate in local tournaments.
  • Football Coaching, Coached football for over 13 years, mentoring young athletes.
  • Wrestling Coaching, Dedicated 6 years to coaching wrestling, fostering discipline and teamwork.

Education Certifications

  • CompTIA A+
  • CompTIA Security+
  • MCP (Windows 2000, NT and XP)
  • General Studies, Weber State University, Ogden, Utah
  • Information Technology, DATC, Kaysville, Utah, 16 months

Timeline

System Administrator 517th SWES/MXDPB

United States Air Force
08.2024 - Current

System Administrator 309 SWEG/MXDXA

United States Air Force
01.2019 - 08.2024

Information Technology Specialist

Browning Arms
07.1991 - 12.2019

General Studies -

Weber State University

Information Technology -

DATC

Similar Profiles

  • Sean Chapman

    Sean ChapmanSean Chapman

    Non-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force ReserveNon-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force Reserve

  • Ryan T. James

    Ryan T. JamesRyan T. James

    Dedicated Crew Chief at Moody Air Force Base, United States Air ForceDedicated Crew Chief at Moody Air Force Base, United States Air Force

  • Carter Pals

    Carter PalsCarter Pals

    F-16 Crew Chief at U.S. Air Force, United States Air Force BaseF-16 Crew Chief at U.S. Air Force, United States Air Force Base

  • Michele Cox

    Michele CoxMichele Cox

    Pharmacy Technician at United States Air Force, Tyndall Air Force BasePharmacy Technician at United States Air Force, Tyndall Air Force Base

  • Kathy Tucker

    Kathy TuckerKathy Tucker

    Coder/ Transcriptionist at HomeTech/VIQ SolutionsCoder/ Transcriptionist at HomeTech/VIQ Solutions

CREATE PROFILE
Steven Brown