Steven Dean
Real-estate Maintenance and Management
Kingman,AZ
Summary
Adept at elevating property operations and tenant satisfaction, I leveraged my property management expertise and exceptional communication skills at Toppit LLC to boost occupancy rates and streamline rent collection processes. My proactive approach to maintenance and tenant relations significantly enhanced property performance, showcasing my ability to manage multiple priorities effectively.
Overview
10
10
years of professional experience
Work History
Property Manager/Manintanence Tech/Rehab Contractor
Toppit LLC
01.2022 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Coordinated with legal counsel to resolve tenant disputes.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
Farm Hand
Farm 24mile Marker
06.2020 - 08.2022
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
- Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Supported successful harvests through diligent planting, weeding, and pruning efforts.
- Participated in seasonal harvest activities including picking fruits and vegetables, sorting produce, and preparing products for market sales or storage.
- Reduced crop loss by carefully monitoring for signs of pests or disease and applying appropriate treatments when necessary.
- Improved soil health by systematically rotating crops, fostering sustainable farming environment.
- Trained new farm hands in efficient work methods and safety practices, fostering knowledgeable and safety-conscious team.
- Implemented pest control measures, safeguarding crops from pest-related damage and loss.
- Collaborated with team members to develop water conservation system, significantly reducing water waste.
- Maintained farm machinery to ensure operational efficiency, preventing downtime during critical planting and harvesting periods.
Education
GED - Core Coriculum
JBCC CORECTIONAL
McAlester, OK11.2014
Skills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Rent collection
- Lease Renewals
- Exceptional oral and written communication skills
- Tenant relations
- Staff Management
- Property tours and inspections
- Eviction Procedures
- Maintenance knowledge
- Maintenance Scheduling
- Occupancy Management
- Administrative Support
- Fair housing mandates
- Tenant and eviction laws
- Financial budgeting and reporting
- Property Management Expertise
- Marketing and Advertising
- Maintenance Coordination
- Preparing property agreements
- Adaptable
- Grounds Maintenance
- Compliance Monitoring
- Property accountability
- Valid State Name driver's license
Timeline
Property Manager/Manintanence Tech/Rehab Contractor
Toppit LLC
01.2022 - Current
Farm Hand
Farm 24mile Marker
06.2020 - 08.2022
GED - Core Coriculum
JBCC CORECTIONAL