Steven DeGray
WINTER SPRINGS,United States
Summary
Experienced shipping lead with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success. Dedicated distribution professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
26
26
years of professional experience
Work History
Shipping Lead
Dreamway Trading
Winter Springs, FL
05.2018 - Current
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Worked with vendors to schedule more than 5 daily pickups and multiple weekly deliveries.
- Kept team on-task and operating according to tight schedules.
- Communicated between customers, suppliers and shipping companies to check on deliveries.
- Maintained strong relationships with shipping carriers such as UPS, FedEx and DHL.
- Sent booking requests to freight forwarders and generated bills of lading.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Reviewed order data to verify transactions and shipping dates.
- Updated database with changes in carrier status.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Maintained accurate computer records of materials weights, bill amounts and identified variances.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
- Stayed up to date on freight and shipping practices and regulations.
Distribution Specialist
US HealthLink
ORLANDO, FLORIDA
06.2016 - 03.2018
- Picked orders, scanned products and packed boxes.
- Checked shipments against paperwork and signed documents.
- Facilitated receiving and shipping and loading and unloading of goods, transferring products to designated storage sites.
- Processed and restocked returns.
- Managed and maintained warehouse to comply with company policies and federal regulations.
- Scheduled pickups and deliveries to maintain smooth operations.
- Collaborated with other departments on supply and quality issues.
- Completed daily cycle counts and assisted with monthly audits.
- Tagged and shelved medical devices using first-in, first-out storage scheme.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Sorted and delivered materials to different work areas and staff.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Processed required paperwork to expedite handling of shipped and received goods.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Handled day-to-day shipping and receiving overseeing more than 200 packages per day.
- Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Conducted research to address shipping errors and packaging mistakes.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Partnered with representatives from different carriers to arrange materials shipments.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
Assistant Store Manager
7-eleven
CASSELBERRY, FLORIDA
09.2007 - 06.2016
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Walked through store areas every [Timeframe] to identify and proactively resolve issues negatively impacting operations.
- Approved regular payroll submissions for employees.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Analyzed and interpreted store trends to facilitate planning.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
Production Manager
PARK AVENUE CANDLES
SANFORD, FLORIDA
11.1996 - 05.2008
- Resolved issues quickly to maintain productivity goals.
- Managed continuous improvement initiatives to drive gains in quality, flow and output.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles and quality assurance guidelines.
- Assessed manufacturing processes and recommended improvements to increase productivity.
- Addressed personnel issues and scheduling conflicts promptly.
- Directed key personnel in correct production techniques to achieve required quality.
- Sourced materials to keep up with production goals and meet customer demands.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Directed manufacturing process and procedures to achieve goal of first run capability.
- Implemented quality improvement changes to minimize product defect rates.
- Determined suitable crew requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
- Applied lean practices to balance workflow and eliminate unnecessary steps.
- Created and regularly updated department work instructions and reports.
- Implemented program changes to identify and quickly resolve root cause issues bottlenecking production levels.
- Developed and implemented cost controls and other expense reduction measures.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
- Calculated finances and production costs while managing cash flow.
- Oversaw bin fulfillment services, manufacturing and case picking for supply chain orders with rapid turnaround for high-quality and fresh product delivery.
Education
No Degree - ENGINEERING
VALENCIA COMMUNITY COLLEGE
Orlando, FLSkills
- Packing and Scanning
- Damage Identification and Reporting
- Shipment Inspection
- Box and Container Packing
- Carrier Relations
- Document Preparation
- Attention to Detail
- Routing Determination
- Order Checking
- Quality Inspection and Control
- Organization and Prioritization
- International Shipments
- Shipment Tracking
- Inventory Monitoring and Management
- Verbal and Written Communication
- Warehousing Operations
- Product Location
- Teamwork and Cooperation
- Safety Procedures
- Effective Communication
- Inventory Replenishment
- Basic Mathematical Calculations
- Schedule Management
- Efficient Routing
- Shipping and Receiving
- Storage and Supply Management
- Shipping Method Optimization
- Materials Storage
- Self-Motivated and Independent
- Task Delegation
- Handheld Scanners
- Storage Arrangements
- Export Compliance Regulations
- Storage Coordination
- Packing Equipment Operation
- Preventive Maintenance
- Warehouse Software Systems
- Professional Relationships
- Warehouse Management
- Maintaining Quality Assurance Standards
- Operational Efficiency and Safety
- Inventory Auditing
- Shipment Routing
- Data Communications
- Invoice Preparation
- Logistics Coordination
- Product Movements
- Supply Chain Improvement
- Stamping and Assembly
- Requirements Planning
- Outgoing Shipments Oversight
- Shipment Updates
- Conveyor Systems
- Team Goals
- Bill of Lading
- Postage Meter
- Production Organization
- Operating Hand Trucks
- Customer Experience
- Critical Thinking
- Barcode Labeling
Timeline
Shipping Lead
Dreamway Trading
05.2018 - Current
Distribution Specialist
US HealthLink
06.2016 - 03.2018
Assistant Store Manager
7-eleven
09.2007 - 06.2016
Production Manager
PARK AVENUE CANDLES
11.1996 - 05.2008
No Degree - ENGINEERING
VALENCIA COMMUNITY COLLEGE
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