Steven DeLuca
South Lyon,MI
Summary
A passionate honors student with a record of academic excellence. Professional medical device manufacturing experience in marketing and program management paired with automotive sales communications and five years in customer service. Willing to take risks and ready to make an impact.
Professional in sales with strong track record in driving business growth and fostering client relationships. Adept at identifying opportunities, strategizing sales approaches, and closing deals. Collaborative team player known for adaptability and delivering results in dynamic environments. Skilled in communication, negotiation, and customer engagement.
Overview
4
4
years of professional experience
Work History
Field Sales Representative
Techtronic Industries - TTI
05.2025 - Current
- Grew business in Q4 by 22% compared to the year before.
- Projected to accumulate 2.75 million dollars in sales volume by the end of the calendar year in my location.
- Drove sell-through of TTI products by executing high-impact promotions and product demonstrations that increased customer engagement and sales conversions.
- Utilized CRM systems to inform contacts of new products, promotions, and more.
- Ensured flawless retail execution by optimizing product placement, maintaining inventory accuracy, and upholding merchandising and brand standards.
- Developed strong relationships with key store associates to improve product visibility, drive recommendations, and strengthen brand presence.
- Delivered product knowledge trainings to store employees, educating teams on TTI technology, features, and selling points to enhance confidence and in-store advocacy.
- Acted as the face of the brand through in-store demos, customer interactions, and promotional events that boosted brand awareness and customer loyalty.
- Tracked and reported sales activities, inventory levels, and competitive insights to support strategic planning and drive overall performance.
Freight Sales Representative
Fifth Wheel Freight
10.2024 - 08.2025
- Named Intern of the Semester for leading in account conversions and generating over $25,000 in gross profit within 4 months.
- Daily prospecting calls to obtain new business opportunities.
- Strategic follow-up calls to obtain business.
- Increased sales leads by conducting market research and identifying potential clients.
- Developed strong customer relationships through attentive listening and effective communication skills.
- Utilized Salesforce systems to track leads and manage follow-ups effectively, improving workflow efficiency.
- Maintained accurate records of client interactions, documenting details of meetings, calls, and follow-ups in the CRM system.
Student Building Supervisor
Grand Valley State University Recreation Center
09.2021 - 04.2025
- Handle occupant complaints and resolve issues.
- Assist with emergency response and evacuations.
- Provide guidance, direction, training, and support for staff members.
- Ongoing surveillance of facilities to maximize safety and security.
- Monitor facilities and identify maintenance and repair needs.
- Responsible for setting up equipment for classes, activities, and events.
- Managed staff to ensure daily task completion.
- Lead training supervisor of CPR and BBP training
Sales Communication Intern
Cooper Standard
05.2024 - 08.2024
- Interviewed 40+ internal account and sales managers about internal systems.
- Create wants and needs presentation for internal executives and executive suppliers.
- Create consolidated sales reports in Campfire.
- Assist in the collection and sorting of sales data.
- Assist in the facilitation of project management meetings.
Program Management Intern
Terumo Cardiovascular
05.2023 - 08.2023
- Interview 300+ leaders and team members to assemble project work % utilization to support resource management databases.
- Support collection of data and input into new project management software.
- Attended annual North American sales leadership meeting and participate in product and sales technique training.
Marketing Communications Intern
Terumo Cardiovascular
05.2022 - 08.2022
- Conduct competitive social media marketing research and prepare recommendations for new social media platforms.
- Utilize Definitive Data Solutions to research data on 1500 hospitals based on their acute kidney infection statistics.
- Participate in various medical device product training.
- Assist in setting up large on-site & off-site global meetings.
- Participate in the review and creation of product campaign teaser videos.
- Archive marketing materials per compliance standards.
- Research and installation of new technology to assist in hybrid meetings across the Ann Arbor campus.
- Develop and lead activities for the summer Bring Your Child to Work project.
Education
Bachelor of Arts - Major in Marketing
Grand Valley State University
Allendale, MISkills
- Salesforce Trained
- Sales Process Trained
- Lead generation
- First Aid and CPR Trained
- Staff Development
- Time Management
- Team Leadership
- Google Analytics Certification
- Customer Relations
- Microsoft Office
- Campfire Trained
Timeline
Field Sales Representative
Techtronic Industries - TTI
05.2025 - Current
Freight Sales Representative
Fifth Wheel Freight
10.2024 - 08.2025
Sales Communication Intern
Cooper Standard
05.2024 - 08.2024
Program Management Intern
Terumo Cardiovascular
05.2023 - 08.2023
Marketing Communications Intern
Terumo Cardiovascular
05.2022 - 08.2022
Student Building Supervisor
Grand Valley State University Recreation Center
09.2021 - 04.2025
Bachelor of Arts - Major in Marketing
Grand Valley State University