Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Dennis

El Cajon,CA

Summary

Records management professional prepared for this role with extensive experience in maintaining and organizing records. Proven ability to streamline document processes and ensure compliance with regulatory requirements. Knowledge of maintaining accurate records and ensuring data integrity. Known for strong team collaboration and adaptability to changing needs. Expertise in data integrity and confidentiality. Experienced with data entry and customer service tasks. Utilizes effective communication to address customer concerns promptly.

Overview

11
11
years of professional experience

Work History

Disclosures/Closing Specialist I

Lendsure Mortgage Company
04.2021 - Current
  • Received large amounts of recorded deeds of title, ensured loan files were documented with post-closing trailing documents, and tracked down lost documents. Recorded Deed of Trust and Final Title Policies, identify incorrect or missing documents. Keep all recorded CDs in alphabetical order storage for months and shred them after time.
  • Data entry, scanning, shredding, and overseeing of all FedEx/UPS/U.S mail incoming and outgoing documents and checks.
  • Managed multiple concurrent transactions while maintaining attention to detail, ensuring all timelines were met without sacrificing accuracy or customer satisfaction levels.
  • Confirmed accurate fundings, lien payoffs and final mortgage recordings by collaborating with real estate agents, loan officers, and attorneys.
  • Scanning documents through Gateway and Laserfish programs, tracking all incoming/outgoing files, archiving, sending files to offsite storage for archiving, retrieving requests, and maintaining the file library
  • Audited variety of critical financial documents for completeness and accuracy, noting and resolving deficiencies and errors.
  • Streamlined workflows through the effective implementation of document management systems.
  • Kept clients informed throughout each step of the closing process, ensuring clear expectations were set from the outset.
  • Enhanced customer satisfaction by providing timely updates and addressing concerns promptly throughout the closing process.
  • Supported colleagues during high volume periods, fostering a collaborative work environment where everyone was able to excel under pressure.
  • Maintained accurate records of all completed transactions in accordance with industry standards and company protocol.

Site Manager/Document & Records Controller

Vendor Direct Solutions
04.2014 - 03.2021
  • Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
  • Ensured accurate record-keeping of client information through consistent data entry practices.
  • Improved accuracy in data entry tasks through rigorous attention to detail.
  • Conducted audits of existing data entry processes.
  • Delivered accurate reports by conducting comprehensive data entry and quality control checks.
  • Interviewed, hired, and trained new workers.
  • Oversaw all daily office operations and equipment maintenance.
  • Maintained records and logs of work performed and materials and equipment used.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Created weekly and monthly reports and presentations for management team.
  • Implemented cost-saving measures, identifying areas for improvement in material procurement and labor utilization.
  • Established clear lines of communication among various departments involved in the construction process to ensure seamless collaboration toward shared objectives.
  • Oversaw budget management, consistently delivering projects within allocated financial resources.
  • Led cross-functional teams to ensure seamless collaboration between departments, enhancing overall project efficiency.
  • Established team priorities, maintained schedules and monitored performance.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

High School Diploma -

Hillcrest High School
Sumter, South Carolina

Skills

  • Microsoft Office proficiency
  • Client support
  • Effective leadership skills
  • Effective communication
  • Effective multitasking
  • Skilled in QuickBooks management
  • Collaborative document sharing
  • Keen insight
  • CRM software proficiency
  • Mysolved
  • Encompass
  • Data sourcing
  • Proficient in addressing objections
  • Systematic data storage
  • Skilled in preparing professional documents
  • Effective troubleshooting skills
  • Skilled in scheduling and deadlines
  • Detail-oriented approach
  • Proficient in managing multiple tasks
  • Dependable work ethic
  • Strategic problem-solving
  • Detail-oriented project coordination
  • Collaborative teamwork skills
  • Adaptability to change
  • Proficient in written and oral communication
  • Strategic decision-making
  • Clear and concise speaking skills
  • Client engagement
  • Optimization of filing systems
  • Skilled in task prioritization
  • Data-driven problem solving
  • Quality assurance in documentation
  • Analysis of information
  • Workplace professionalism
  • Account management review
  • Quality assurance
  • Skilled in managing office equipment tasks
  • Data retention oversight

Timeline

Disclosures/Closing Specialist I

Lendsure Mortgage Company
04.2021 - Current

Site Manager/Document & Records Controller

Vendor Direct Solutions
04.2014 - 03.2021

High School Diploma -

Hillcrest High School

Similar Profiles

CREATE PROFILE
Steven Dennis