Steven Derricott
Ashland,VA
Summary
Dedicated Tow Truck Driver with a strong work ethic and expertise in towing equipment operation at Direct Towing. Proven ability to deliver exceptional customer service in high-stress situations while ensuring safe vehicle transport. Skilled in emergency roadside repairs and effective communication, fostering positive relationships with clients and law enforcement professionals.
Overview
38
38
years of professional experience
Work History
Tow Truck Driver
Direct Towing
01.1988 - Current
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Education
General Studies
Hermitage High School
Henrico, VA06-1985
Skills
- Strong work ethic
- Towing equipment operation
- Customer service
- Safe driving practices
- Roadside assistance
- Problem-solving capacity
- Customer vehicle loading
- Assisting customers
- Safe driving
- Flatbed truck expertise
- Attention to detail
- Decision-making
- Critical thinking
- Lockout kit
- Emergency roadside repairs
- Truck driving
- Excellent communication
Timeline
Tow Truck Driver
Direct Towing
01.1988 - Current
General Studies
Hermitage High School
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