Dynamic leader with a strong background in managing custom manufacturing projects. Expertise in training staff, implementing cost-saving measures, and enhancing operational efficiency to drive business growth.
Overview
27
27
years of professional experience
Work History
Owner
Dominick's Customs
Harrisburg, PA
01.1999 - Current
Managed daily operations and workflow for custom manufacturing projects.
Oversaw quality control processes to ensure high product standards.
Developed customer relationships through effective communication and service.
Trained and mentored staff on best practices in custom fabrication techniques.
Implemented cost-saving measures to improve operational efficiency.
Researched market trends to inform product design and service offerings.
Handled financial management, including budgeting and invoicing processes.
Maintained relationships with existing clients by providing superior customer service.
Assistant Manager
Arbys
Cortland, New York
01.2014 - 02.2014
Assisted in developing operational strategies to enhance team performance.
Coordinated training sessions for new staff members to ensure effective onboarding.
Managed inventory levels and ensured timely supply chain operations.
Oversaw daily scheduling and allocation of resources among team members.
Facilitated communication between departments to streamline project workflows.
Reviewed and improved standard operating procedures for efficiency gains.
Supported the implementation of new software systems for task management.
Led team meetings to discuss progress, challenges, and best practices sharing.
Managed customer service inquiries and complaints in a timely manner.
Supervised daily operations including scheduling shifts, assigning duties.