Steven Dunman

A seasoned Human Resources leader with over 20 years of experience driving organizational success through visionary leadership, strategic talent management, and a collaborative approach. Proven ability to develop and implement innovative HR programs, cultivate high-performing teams, and foster a culture of engagement, diversity, and inclusion. Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence and ADA accommodations. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as indispensable partner.

• Division HR Business Partner, Comcast Corporation, Atlanta, GA, 2019-01-01, 2023-12-31, Led the successful implementation of strategic imperatives across various functions, delivering significant performance improvements and exceeding key business goals. Oversaw critical Centers of Excellence, achieving cost reductions exceeding targets by 23%, demonstrating a commitment to financial efficiency. Championed talent development initiatives, contributing to a 24% increase in internal promotions within a decade, nurturing a culture of growth and opportunity. Reshaped and expanded HR teams, successfully increasing support to a larger employee base and advancing labor planning strategies to ensure workforce agility.
• Sales HR Business Partner, Comcast Corporation, Atlanta, GA, 2013-01-01, 2019-12-31, Provided comprehensive HR support for six divisional sales functions, managing compensation structures, performance frameworks, and workforce planning, ensuring alignment and effectiveness. Spearheaded innovative programs to facilitate the successful expansion of retail stores and growth of sales channels, driving revenue and market share. Implemented the Replacement Factor and Workforce Deployment programs, utilizing data-driven insights to assess performance and strategically align staffing models.
• Vice President of North American Recruiting, HSBC, Atlanta, GA, 2004-01-01, 2007-12-31, Established and led HSBC's first international recruiting Center of Excellence, successfully managing retail branch hiring across North America, enhancing operational efficiency and talent acquisition outcomes. Offered valuable expertise to the global talent acquisition team on effective university relations and candidate management strategies, contributing to attracting top talent. Developed and implemented recruitment campaigns that attracted diverse top talent, contributing to HSBC's sustained growth and market competitiveness.
• Director of Inbound Sales and Retention Centers, HSBC, 1998-01-01, 2004-12-31, Successfully supervised and led the deployment of people operations for HSBC call centers across multiple locations, demonstrating strong leadership and operational expertise. Managed credit card call centers with outstanding results, achieving key performance metrics and receiving recognition through a management stock grant.