Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Dyke

Winthrop,WA

Summary

Dynamic professional with extensive experience in transportation security and customer service, notably with the Jackson Hole Airport Board. Proven expertise in passenger screening and incident investigation, complemented by strong communication skills. Enhanced safety protocols and team performance, ensuring a secure and efficient environment for all stakeholders.

Overview

42
42
years of professional experience

Work History

Supervisory Transportation Security Officer

Jackson Hole Airport Board
05.2003 - 04.2023
  • Enhanced team performance by providing comprehensive training and conducting regular evaluations.
  • Improved overall security by implementing thorough screening processes and utilizing advanced technology.
  • Maintained a high level of passenger safety with adherence to strict security protocols and procedures.
  • Managed daily operations effectively, ensuring the smooth running of all aspects of transportation security.

Ski Instructor

Jackson Hole Mountain Resort
11.1988 - 04.2003
  • Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
  • Enhanced safety awareness among students through comprehensive instruction on equipment use and slope navigation.
  • Educated students on proper skiing etiquette to foster a respectful atmosphere among all slope users.
  • Provided exceptional customer service both on the mountain and during pre-lesson consultations or follow-up conversations.

Trail Crew Member

Jackson Hole Mountain Resort
06.1987 - 11.2002
  • Built new ski runs and widened old ones and did all labor associated with summer grooming projects.
  • Ran chainsaw and brush cutting crews.
  • Collaborated effectively with fellow crew members to complete projects in a timely manner.
  • Utilized hand tools such as shovels, picks, axes, loppers, and saws for various trail maintenance tasks.

Lift Operator

Marshall Ski Area
12.1980 - 03.1983

Ran a triple chair lift, high speed poma, T-Bar, and rope tow.


  • Alerted mountain staff of any serious problems on lift.
  • Managed crowd control efficiently during peak hours, ensuring a smooth flow of traffic from loading zones onto ski lifts without incident or delay for guests.
  • Consistently adhered to all safety protocols, ensuring the well-being of guests at all times during their use of the lifts.

Education

No Degree -

The University of Montana
Missoula, MT

Small Engine Mechanics -

Missoula Vo-Tech
Missoula, MT
05-1984

George C Marshall
Vienna, VA
06-1975

Skills

  • Passenger screening
  • Explosives detection
  • Incident investigation
  • Hazardous materials handling
  • Customer service and assistance
  • Customer relations skills

Timeline

Supervisory Transportation Security Officer

Jackson Hole Airport Board
05.2003 - 04.2023

Ski Instructor

Jackson Hole Mountain Resort
11.1988 - 04.2003

Trail Crew Member

Jackson Hole Mountain Resort
06.1987 - 11.2002

Lift Operator

Marshall Ski Area
12.1980 - 03.1983

No Degree -

The University of Montana

Small Engine Mechanics -

Missoula Vo-Tech

George C Marshall
Steven Dyke