Steven Earl

Sales Associate/Inventory Manager

F C Kerbeck Buick/GMC

Palmyra

05.2014 - 10.2024

Developed trusting relationships with customers by making personal connections.
Maintained cleanliness of store environment including floors, windows, displays.
Answered customer inquiries regarding product features, pricing, and availability.
Maintained up-to-date knowledge of store merchandise and policies.
Prepared merchandise for purchase or rental.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Achieved cost-savings by developing functional solutions to problems.
Assisted customers with product selection, sizing and styling.
Sold various products by explaining unique features and educating customers on proper application or usage.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Tracked sales performance metrics to identify trends in market place.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Answered store and merchandise questions and led customers to wanted items.
Described merchandise and explained use, operation and care.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Handled customer complaints in a professional manner.
Received and displayed product shipments on store retail shelves upon delivery.
Greeted customers and provided exceptional customer service.
Engaged customers in friendly, professional dialogue to determine needs.
Assisted in visual merchandising, creating appealing displays that capture customer interest.
Placed special orders or called other stores to find desired items.
Attended weekly team meetings to review performance goals and objectives.
Organized store by returning merchandise to proper areas and restocked displays.
Adhered to company initiatives and achieved established goals.
Assessed customer needs to provide assistance and information on product features.
Worked with fellow sales team members to achieve group targets.
Watched for and recognized security risks and thefts to prevent or handle situations.
Answered incoming telephone calls to provide store, products and services information.
Conducted product demonstrations to highlight features and benefits.
Upsold additional items based on customer interests and needs.
Recommended, selected and located merchandise based on customer desires.
Adapted sales strategies based on customer interactions and feedback to improve results.
Cleaned shelves, counters and tables to maintain organized store.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Ticketed, arranged and displayed merchandise to promote sales.
Helped customers find specific products, answered questions, and offered product advice.
Conducted inventories on a regular basis to track stock levels.
Provided accurate information about products, prices and services.
Used technology resources to assist customers in locating and selecting items.
Maintained records related to sales for store management.
Built and maintained relationships with peers and upper management to drive team success.
Greeted customers to determine wants or needs.
Demonstrated product features and benefits for customers' needs.
Developed promotional strategies to increase sales volume.
Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Maintained knowledge of sales and promotions, return policies and security practices.
Utilized various software and tools to streamline processes and optimize performance.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Updated and maintained databases with current information.
Assisted with customer requests and answered questions to improve satisfaction.
Worked with cross-functional teams to achieve goals.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Prioritized and organized tasks to efficiently accomplish service goals.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Worked effectively in team environments to make the workplace more productive.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Summary

Overview

Work History

Sales Associate/Inventory Manager

Sales Associate

Education

High School Diploma -

Skills

Accomplishments

Timeline

Sales Associate/Inventory Manager

Sales Associate

High School Diploma -

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