Experienced with patient care, critical thinking, and effective communication. Utilizes medical knowledge to support patient recovery and manage complex conditions. Strong understanding of healthcare protocols and compassionate care delivery.
Overview
15
15
years of professional experience
Work History
Quality Analyst
Valleywise Health
11.2023 - Current
Analyzed quality and performance data to support operational decision-making.
Ensured compliance with regulatory requirements by meticulously reviewing documentation and maintaining accurate records.
Enhanced customer satisfaction by addressing and resolving complaints in a timely manner, demonstrating commitment to exceptional service.
Developed and maintained quality assurance procedure documentation.
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.
Registered Nurse
Valleywise Behavioral Health Mesa
10.2019 - 11.2023
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Registered Nurse, Emergency Department
Dignity Health
01.2017 - 10.2019
Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Registered Nurse, Emergency Department
Banner Health
01.2011 - 01.2016
Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.
Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
Optimized patient flow within the Emergency Department by collaborating with charge nurses in coordinating bed assignments and discharges according to capacity constraints.
Delivered important IV and venous medications to control symptoms and provide effective treatments.