Summary
Overview
Work History
Education
Skills
Timeline
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Steven Ellis

Griffin,GA

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

7
7
years of professional experience

Work History

General Manager

Steven's Pre-Owned Autos LLC
08.2020 - Current
  • Oversees budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Manage a diverse group of professionals effectively, nurturing a supportive workplace culture and achieving high levels of employee contentment.
  • Establish strong relationships with clients, vendors, and partners to guarantee long-term success and loyalty.
  • Successfully guide operations, strategic vision, and long-range planning to drive continuous business growth.
  • Demonstrate exceptional ability to manage large volumes of work with meticulous focus on verifying ownership documents and registration forms.
  • Adhere to state regulations by continuously updating knowledge of title and registration laws.
  • Track pending titles using spreadsheet software, ensuring timely follow-up with clients and other stakeholders.
  • Streamlined daily task management by employing DMS and CRM operating systems.
  • Built and maintained excellent customer connections by actively listening, leading to improved client retention rates and positive feedback.

Office Assistant

Paccar Parts
02.2018 - 06.2020
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Monitored and managed the movements of trailers, trucks, and agility using YMS software solution.

Trainer

Dollar General Distribution Center
09.2017 - 02.2018
  • Mentored new employees to enhance staff growth and boost productivity.
  • Coached employees on best practices, enhancing their skills and development.
  • Provided proficient training to newly hired personnel on operating heavy equipment for effectively carrying out tasks related to material relocation, location identification, and stacking processes.
  • Demonstrated expertise operating heavy machinery in confined workspaces
  • Effectively communicated organizational goals and performance expectations.

Education

Bachelor of Science - Business Administration

Strayer University
Washington, DC
06.2021

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Inventory Control
  • Customer Relationship Management
  • Verbal and written communication
  • Administrative Skills
  • Purchasing
  • Recruitment
  • New Hire Training
  • Training Needs Analysis
  • Coaching and Development
  • Relationship Building
  • Data Entry
  • Forklift Operation
  • Forklift Operator Certification
  • Loading and unloading
  • Shipping and receiving

Timeline

General Manager

Steven's Pre-Owned Autos LLC
08.2020 - Current

Office Assistant

Paccar Parts
02.2018 - 06.2020

Trainer

Dollar General Distribution Center
09.2017 - 02.2018

Bachelor of Science - Business Administration

Strayer University

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Steven Ellis