Steven Ellis
Griffin,GA
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
7
7
years of professional experience
Work History
General Manager
Steven's Pre-Owned Autos LLC
08.2020 - Current
- Oversees budget implementations, employee reviews, training, schedules, and contract negotiations.
- Manage a diverse group of professionals effectively, nurturing a supportive workplace culture and achieving high levels of employee contentment.
- Establish strong relationships with clients, vendors, and partners to guarantee long-term success and loyalty.
- Successfully guide operations, strategic vision, and long-range planning to drive continuous business growth.
- Demonstrate exceptional ability to manage large volumes of work with meticulous focus on verifying ownership documents and registration forms.
- Adhere to state regulations by continuously updating knowledge of title and registration laws.
- Track pending titles using spreadsheet software, ensuring timely follow-up with clients and other stakeholders.
- Streamlined daily task management by employing DMS and CRM operating systems.
- Built and maintained excellent customer connections by actively listening, leading to improved client retention rates and positive feedback.
Office Assistant
Paccar Parts
02.2018 - 06.2020
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Monitored and managed the movements of trailers, trucks, and agility using YMS software solution.
Trainer
Dollar General Distribution Center
09.2017 - 02.2018
- Mentored new employees to enhance staff growth and boost productivity.
- Coached employees on best practices, enhancing their skills and development.
- Provided proficient training to newly hired personnel on operating heavy equipment for effectively carrying out tasks related to material relocation, location identification, and stacking processes.
- Demonstrated expertise operating heavy machinery in confined workspaces
- Effectively communicated organizational goals and performance expectations.
Education
Bachelor of Science - Business Administration
Strayer University
Washington, DC06.2021
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Inventory Control
- Customer Relationship Management
- Verbal and written communication
- Administrative Skills
- Purchasing
- Recruitment
- New Hire Training
- Training Needs Analysis
- Coaching and Development
- Relationship Building
- Data Entry
- Forklift Operation
- Forklift Operator Certification
- Loading and unloading
- Shipping and receiving
Timeline
General Manager
Steven's Pre-Owned Autos LLC
08.2020 - Current
Office Assistant
Paccar Parts
02.2018 - 06.2020
Trainer
Dollar General Distribution Center
09.2017 - 02.2018
Bachelor of Science - Business Administration
Strayer University
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