Steven Ellis
Steven's Pre-Owned Autos LLC
Griffin,GA
7
years of professional experience
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Work History
General Manager
6 Years 3 Months- Oversees budget implementations, employee reviews, training, schedules, and contract negotiations.
- Manage a diverse group of professionals effectively, nurturing a supportive workplace culture and achieving high levels of employee contentment.
- Establish strong relationships with clients, vendors, and partners to guarantee long-term success and loyalty.
- Successfully guide operations, strategic vision, and long-range planning to drive continuous business growth.
- Demonstrate exceptional ability to manage large volumes of work with meticulous focus on verifying ownership documents and registration forms.
- Adhere to state regulations by continuously updating knowledge of title and registration laws.
- Track pending titles using spreadsheet software, ensuring timely follow-up with clients and other stakeholders.
- Streamlined daily task management by employing DMS and CRM operating systems.
- Built and maintained excellent customer connections by actively listening, leading to improved client retention rates and positive feedback.
Office Assistant
2 Years 4 Months- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Monitored and managed the movements of trailers, trucks, and agility using YMS software solution.
Trainer
5 Months- Mentored new employees to enhance staff growth and boost productivity.
- Coached employees on best practices, enhancing their skills and development.
- Provided proficient training to newly hired personnel on operating heavy equipment for effectively carrying out tasks related to material relocation, location identification, and stacking processes.
- Demonstrated expertise operating heavy machinery in confined workspaces
- Effectively communicated organizational goals and performance expectations.
Education
Bachelor of Science - Business Administration
Skills
Leadership and team building
Problem Resolution
Operations Management
Team Player
Inventory Control
Customer Relationship Management
Verbal and written communication
Administrative Skills
Purchasing
Recruitment
New Hire Training
Training Needs Analysis
Coaching and Development
Relationship Building
Data Entry
Forklift Operation
Forklift Operator Certification
Loading and unloading
Shipping and receiving
Timeline
General Manager
Steven's Pre-Owned Autos LLC
2020.08 - CurrentRead More
Office Assistant
Paccar Parts
2018.02 - 2020.06Read More
Trainer
Dollar General Distribution Center
2017.09 - 2018.02Read More
Strayer University
Bachelor of Science from Business Administration
Read More