Steven Escalera
Boynton Beach,FL
Summary
Proven track record in enhancing compliance and customer service at Money Concepts, showcasing strong attention to detail and comprehensive communication skills. Excelled in streamlining data management and mitigating risks, while fostering teamwork. Demonstrated proficiency in computer skills and conflict de-escalation, contributing to operational excellence and customer satisfaction.
Fantastic critical thinker with great memory and efficiently organize vast amounts of data. Great at performing internal audits, conducting investigative reporting and transcribing information.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Compliance Assistant /Sales and Marketing Associate
Money Concepts
01.2022 - Current
- Streamlined data management processes for improved efficiency in tracking compliance activities.
- Supported internal audit initiatives, ensuring company alignment with industry standards and best practices.
- Conducted periodic reviews of company practices, ensuring continued alignment with evolving regulatory expectations.
- Played an active role in updating company-wide procedures based on changing regulations, minimizing disruption while maintaining high levels of accuracy.
- Collaborated with cross-functional teams to address potential compliance concerns, mitigating risks effectively.
- Worked closely with other department members to ensure accurate and timely completion of compliance tasks, promoting teamwork within the organization.
Store Clerk /Shipping and Receiving Clerk
Four Seasons Hotels and Resorts
01.2021 - 12.2022
- Provided correct change for purchases to avoid customer confusion or disputes.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Conducted thorough audits of received merchandise against purchase orders to identify variances in quantity or quality quickly.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
Armed Security Officer
St. Mortiz Security
01.2018 - 12.2021
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
Education
High School Diploma -
Santaluces High School
Lantana Florida08-2014
Skills
- Compliance Monitoring
- Computer Knowledge
- Strong attention to detail
- Comprehensive Communication
- Conflict de-escalation
- Computer Skills
- Self-Motivated and Independent
- Teamwork and Cooperation
- Package handling
- Warehouse Safety
- Investigations skills
- Punctual and Reliable
- Customer Service
Timeline
Compliance Assistant /Sales and Marketing Associate
Money Concepts
01.2022 - Current
Store Clerk /Shipping and Receiving Clerk
Four Seasons Hotels and Resorts
01.2021 - 12.2022
Armed Security Officer
St. Mortiz Security
01.2018 - 12.2021
High School Diploma -
Santaluces High School
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