Summary
Overview
Work History
Education
Skills
Timeline
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Steven Ferrara

Rockville Centre,NY

Summary

Dynamic professional with a proven track record in business development at Thoroughbred Title Services, skilled in client engagement and cooperative problem-solving. Successfully increased client base and revenue through innovative strategies. Experienced in maintaining cleanliness and sanitation in fast-paced environments, ensuring exceptional service and operational efficiency.

Overview

23
23
years of professional experience

Work History

Restaurant Team Member

Hudson Malone
02.2022 - Current
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Managed the floor, served and acted as bartender when needed.
  • Fluent in all classic cocktail recipes.
  • Strong knowledge of bourbon, wine and menu items.

Director of Business Development

Thoroughbred Title Services
01.2002 - 09.2024
  • Developed and maintained a book of direct business worth $650,000 in annual premium.
  • Increased client base by developing and implementing effective business development strategies.
  • Directed the first ever in NYS, Attorney Title Agent program with a client base of over 75 attorneys throughout the state.
  • Enhanced company''s market presence through targeted networking events and relationship building.
  • Presented persuasive presentations at industry conferences showcasing company expertise, generating interest from potential new clients.
  • Collaborated cross-functionally with sales, marketing, and operations teams to ensure seamless execution of business development initiatives.
  • Analyzed market trends and competitor data, informing strategic decision-making processes for business growth opportunities.
  • Spearheaded client retention efforts by providing exceptional service and fostering long-term professional relationships built on trust and mutual respect.
  • Generated significant revenue growth with the implementation of innovative marketing campaigns.
  • Secured new partnerships by identifying and pursuing potential collaborators within various industries.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.

Education

Bachelor of Science - Accounting

Long Island University
Southampton, NY
05-2000

Skills

  • Skilled in cooperative problem-solving
  • Client engagement
  • Skilled in maintaining cleanliness and sanitation
  • Order management
  • Proficient on POS systems

Timeline

Restaurant Team Member

Hudson Malone
02.2022 - Current

Director of Business Development

Thoroughbred Title Services
01.2002 - 09.2024

Bachelor of Science - Accounting

Long Island University

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