Steven Ferrara
Rockville Centre,NY
Summary
Dynamic professional with a proven track record in business development at Thoroughbred Title Services, skilled in client engagement and cooperative problem-solving. Successfully increased client base and revenue through innovative strategies. Experienced in maintaining cleanliness and sanitation in fast-paced environments, ensuring exceptional service and operational efficiency.
Overview
23
23
years of professional experience
Work History
Restaurant Team Member
Hudson Malone
New York, NY / Westport Ct
02.2022 - Current
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Managed the floor, served and acted as bartender when needed.
- Fluent in all classic cocktail recipes.
- Strong knowledge of bourbon, wine and menu items.
Director of Business Development
Thoroughbred Title Services
Rye, NY
01.2002 - 09.2024
- Developed and maintained a book of direct business worth $650,000 in annual premium.
- Increased client base by developing and implementing effective business development strategies.
- Directed the first ever in NYS, Attorney Title Agent program with a client base of over 75 attorneys throughout the state.
- Enhanced company''s market presence through targeted networking events and relationship building.
- Presented persuasive presentations at industry conferences showcasing company expertise, generating interest from potential new clients.
- Collaborated cross-functionally with sales, marketing, and operations teams to ensure seamless execution of business development initiatives.
- Analyzed market trends and competitor data, informing strategic decision-making processes for business growth opportunities.
- Spearheaded client retention efforts by providing exceptional service and fostering long-term professional relationships built on trust and mutual respect.
- Generated significant revenue growth with the implementation of innovative marketing campaigns.
- Secured new partnerships by identifying and pursuing potential collaborators within various industries.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Education
Bachelor of Science - Accounting
Long Island University
Southampton, NY05-2000
Skills
- Skilled in cooperative problem-solving
- Client engagement
- Skilled in maintaining cleanliness and sanitation
- Order management
- Proficient on POS systems
Timeline
Restaurant Team Member
Hudson Malone
02.2022 - Current
Director of Business Development
Thoroughbred Title Services
01.2002 - 09.2024
Bachelor of Science - Accounting
Long Island University