Steven Figueroa
Orlando,FL
Summary
Diligently advancing in logistics and team management, I excelled at Winsupply of West Orange by streamlining order processing and enhancing team cohesion. Demonstrated expertise in shipping, receiving, and cycle counting, coupled with a knack for resolving conflicts and boosting customer satisfaction. Achieved significant productivity improvements through effective leadership and operational skills.
Overview
15
15
years of professional experience
Work History
Maintenance Technician
Cool Today
07.2024 - 01.2025
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Inspected and maintained equipment to keep items in top working condition.
Warehouse Worker
Winsupply of West Orange
11.2019 - 06.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 55 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
Mánager
China Breeze
05.2010 - 11.2019
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Juan J Osuna
Caguas PR05-1998
Skills
- Unpacking merchandise
- Shipping and receiving
- Order picking and processing
- Loading and unloading
Languages
Spanish
Native or Bilingual
Timeline
Maintenance Technician
Cool Today
07.2024 - 01.2025
Warehouse Worker
Winsupply of West Orange
11.2019 - 06.2024
Mánager
China Breeze
05.2010 - 11.2019
High School Diploma -
Juan J Osuna
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