Steven Fletcher
Las Vegas,NV
Summary
Warehouse management professional with strong leadership skills and results-driven approach. Experienced in optimizing inventory control, streamlining operations, and ensuring safety compliance. Highly collaborative, adaptable to changing needs, and reliable. Proficient in logistics, team coordination, and problem-solving.
Overview
21
21
years of professional experience
Work History
Warehouse Manager (2024-present, 2004-23 Sales)
Bio Jouvance Paris
03.2004 - Current
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
Budtender
Tree of Life
01.2023 - 08.2023
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
Budtender
Shango Premium Cannabis
01.2022 - 12.2022
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Restocked supplies and arranged displays.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
Sportsbook Ticket Writer
William Hill US
01.2019 - 01.2020
- Increased accuracy of ticket issuance by proficiently utilizing computerized systems for wager input and verification.
- Achieved high levels of customer satisfaction by delivering timely payouts on winning tickets while maintaining strict adherence to regulatory guidelines.
- Assisted in training new team members on sportsbook procedures, contributing to their successful integration into the team.
- Maintained a clean workspace according to company standards, contributing to a professional and welcoming environment.
- Enhanced customer experience by providing efficient and accurate sportsbook ticket writing services.
Education
GED -
Tamalpias Adult School
Larkspur, CA03-2004
Skills
- Inventory management
- Logistics coordination
- Team leadership
- Staff training
- Process optimization
- Quality control
- Order fulfillment
Timeline
Budtender
Tree of Life
01.2023 - 08.2023
Budtender
Shango Premium Cannabis
01.2022 - 12.2022
Sportsbook Ticket Writer
William Hill US
01.2019 - 01.2020
Warehouse Manager (2024-present, 2004-23 Sales)
Bio Jouvance Paris
03.2004 - Current
GED -
Tamalpias Adult School
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