Overview
Work History
Education
Skills
Timeline
Generic

Steven Fontenette

Lancaster,CA

Overview

38
38
years of professional experience

Work History

Route Sales Supervisor

California State Lottery
03.2014 - Current


  • Increased sales revenue by developing and implementing effective sales strategies for assigned routes.
  • Participated in regular meetings with other supervisors to discuss best practices, share successes or challenges faced within their territories, and collaborate on new strategies to drive business growth.
  • Acted as a mentor and role model for route sales representatives, demonstrating strong work ethic, professionalism, and dedication to team success.
  • Established strong rapport with store managers at each stop along the route, fostering long-lasting business relationships.
  • Maintained open lines of communication between upper management, fellow supervisors, and direct reports for seamless information sharing across the organization.
  • Enforced company policies consistently among route sales representatives while also addressing any questions or concerns that arose during team meetings or one-on-one conversations.
  • Provided ongoing training and support for route sales representatives, ensuring they were equipped with the necessary skills and knowledge to excel in their roles.

Lottery Sales Manager

California State Lottery
08.2020 - 06.2021


  • Increased sales revenue by developing and implementing effective sales strategies.
  • Organized monthly virtual sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Consistently met or exceeded quarterly sales target.
  • Completed recruitment process of hiring new employees

Route Sales Representative

California State Lottery
03.2009 - 02.2011
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Maximized sales through effective territory management and strategic route planning.
  • Trained new Route Sales Representatives, sharing best practices for success in the role.
  • Analyzed sales and customer data to identify buying trends and offer recommendations.
  • Enhanced safety on road by adhering strictly to traffic regulations and company driving policies.

Retail Sales Merchandiser

Philip Morris USA Inc.
05.1986 - 11.1995
  • Contributed to successful marketing campaigns by collaborating with the visual merchandising team on creating eye-catching window displays that drove foot traffic into the store.
  • Increased customer satisfaction by providing exceptional service and product knowledge.
  • Analyzed sales data to identify best-selling products and optimize merchandise placement within the store layout.

Education

No Degree - General Studies

College of The Canyons
Valencia, CA

Skills

    Team Building

    Customer Service

    Communication

    Strategic Planning

    Problem Solver

    Staff Training and Development

    Sales Team Leadership

    Sales Presentations

Timeline

Lottery Sales Manager

California State Lottery
08.2020 - 06.2021

Route Sales Supervisor

California State Lottery
03.2014 - Current

Route Sales Representative

California State Lottery
03.2009 - 02.2011

Retail Sales Merchandiser

Philip Morris USA Inc.
05.1986 - 11.1995

No Degree - General Studies

College of The Canyons

Similar Profiles

CREATE PROFILE
Steven Fontenette