Steven Francis
Summary
Compassionate Educator with expertise in student needs assessment and IEP development, illustrated over 29 years of special education instruction. Offers 25 years of special education experience combined with behavioral and Specific learning instruction competencies. Communicates openly with students to build rapport, evaluate progress and encourage skill-building. Consistently-analyzes performance to address IEP modification needs and employs positive behavior strategies and replacement behavior instruction to address behavioral challenges.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Exceptional Education Teacher
Pinellas County Public Schools/ Azalea Middle School
02.2020 - Current
- Participated in professional development trainings focused on inclusive education practices and strategies
- Served as case manager for assigned students, coordinating services and monitoring progress throughout school year
- Developed and implemented individualized education plans IEPs for students with special needs
- Conducted parent-teacher conferences to discuss student progress and address any concerns
Food Runner/ Suite Attendant
Levy Restaurants/ Tampa Bay Rays/ Tropicana Field
02.2022 - 12.2024
- Greeted customers and provided outstanding customer service.
- Assisted wait staff with timely food delivery and guest requests.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Established rapport with customers by providing friendly and attentive service.
- Greeted customers and provided menus upon arrival to dining room.
- Addressed customer complaints and inquiries to verify satisfaction.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Seafood/ Meat Department Manager
Lucky's Market
03.2018 - 01.2020
- Developed promotional strategies for seasonal items or slow-moving products
- Maintained inventory of knives, tools and consumable equipment used in meat preparation
- Assisted customers with special orders, custom cuts, or product recommendations as needed
- Trained butcher on proper cutting, grinding and preparation techniques for specific cuts of meat
Deep Water Lifeguard
Universal Orlando Resorts
01.2017 - 01.2019
- Rescued distressed persons, using rescue techniques and equipment
- Cautioned recreational participant regarding inclement weather, unsafe areas, and illegal conduct
- Easily establish rapport with people of all ages, cultures, and beliefs
- Recognized by team leads for positive, professional guest interactions
- Extensive drill and practice in life saving techniques
Special Education Teacher
Advoserv
01.1991 - 01.2016
- Taught socially acceptable behavior, employing techniques such as behavior modification and positive reinforcement
- Planned curriculum and other instructional materials to meet student's needs, considering such factors as physical, emotional, and educational abilities
- Provided consistent reinforcement to learning, and continuous feedback to student
- Observed, evaluated, and prepared reports on progress of students
- Conferred with parents, administrators, testing specialists, social workers and others to develop individual educational plan for student
Education
B.S. - Liberal Studies
The University of Central Florida
Orlando, FL01.1993
Skills
- Behavior Modification
- Classroom Management
- Implementation Strategies
- Educational Systems
- Teaching Strategies
- Excellent Interpersonal Skills
- Parent Communication
Certification
- Exceptional Student Education K-12, FL, 2021
- Physical Education K-12, FL, 2021
- Florida Professional Teacher Certification, FL, 2021
- Deep Water Life Guard, FL, 2020
- Special Education Credential - Florida Department of Education.
- Safe Serve Certification Food Service
- Responsible Alcohol Service Certification
Timeline
Food Runner/ Suite Attendant
Levy Restaurants/ Tampa Bay Rays/ Tropicana Field
02.2022 - 12.2024
Exceptional Education Teacher
Pinellas County Public Schools/ Azalea Middle School
02.2020 - Current
Seafood/ Meat Department Manager
Lucky's Market
03.2018 - 01.2020
Deep Water Lifeguard
Universal Orlando Resorts
01.2017 - 01.2019
Special Education Teacher
Advoserv
01.1991 - 01.2016
- Exceptional Student Education K-12, FL, 2021
- Physical Education K-12, FL, 2021
- Florida Professional Teacher Certification, FL, 2021
- Deep Water Life Guard, FL, 2020
- Special Education Credential - Florida Department of Education.
- Safe Serve Certification Food Service
- Responsible Alcohol Service Certification
B.S. - Liberal Studies
The University of Central Florida
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