Steven Francis
Wakefield
Summary
Experienced project manager with a strong track record in staff training and workflow optimization. Demonstrated success in leading teams and enhancing operational efficiency in high-pressure environments. Specialized in landscaping and retail management, with a focus on effective communication and equipment maintenance. Proven ability to coordinate personnel and resources, ensuring timely project completion and adherence to safety standards.
Overview
21
21
years of professional experience
Work History
Forman
Jacques landscaping llc
Exeter
05.2021 - Current
- Supervised daily landscaping operations, ensuring timely project completion.
- Coordinated crew activities and assigned tasks to improve workflow efficiency.
- Communicated with clients to clarify project requirements and deliver updates.
- Maintained tools and equipment for optimal operational reliability.
- Conducted repairs on broken equipment and performed regular maintenance on trucks, including oil changes and greasing.
General Manager
Ski pro inc.
Exeter
01.2005 - 03.2021
- Directed daily operations for retail ski equipment and apparel business, enhancing overall efficiency.
- Managed staff scheduling to ensure optimal coverage during peak seasons.
- Oversaw inventory management, maintaining appropriate stock levels and organized product displays.
- Coordinated training programs to elevate team performance and product knowledge.
- Fostered vendor relationships to secure favorable terms and conditions.
- Trained employees on duties, policies, and procedures to improve compliance.
- Delegated tasks to staff, establishing priorities and aligning goals.
- Handled budgeting, staffing, customer service, inventory control, and sales operations.
Education
High School Diploma -
South Kingstown High
South Kingstown,RI06-2005
Skills
- Equipment maintenance
- Project management
- Staff training
- Workflow optimization
- Problem solving
- Team collaboration
- Time management
References
References available upon request.
Timeline
Forman
Jacques landscaping llc
05.2021 - Current
General Manager
Ski pro inc.
01.2005 - 03.2021
High School Diploma -
South Kingstown High