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Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Customer-focused Head Bartender with 13 years of experience supporting well-attended events and bar operations. Expert POS system operator, inventory manager and mixologist. Thoughtful and detail-oriented theme and event planner, coordinating staffing, and providing guidance for employees when necessary.

Dynamic professional with a proven track record in hospitality and healthcare, including impactful roles at Peak Beverage Catering and Colorado Mental Health Institute at Pueblo. Excels in mixology and complex problem-solving, enhancing customer experiences through exceptional service and empathy. Demonstrated success in improving service delivery and compliance with health codes, showcasing a blend of technical expertise and interpersonal skills.

Aspiring Electrical Engineer with hands-on experience in fostering positive environments and enhancing operational efficiency. Proficient in problem-solving, circuit analysis, and programming languages such as C++ and Python, demonstrating a strong ability to streamline processes and elevate user experiences. Committed to leveraging technical expertise and innovative thinking to contribute to cutting-edge projects that drive technological advancements. As a Campus Ambassador, successfully delivered community initiatives that increased visibility and engagement, showcasing exceptional communication and relationship-building skills while promoting UCLA to prospective and current students.

Dedicated professional with a strong foundation in customer service, administrative support, and financial management, complemented by military experience and an academic focus in Geography with an emphasis on Environmental Studies. Expertise in efficiently managing complex tasks, including assisting the public with federal benefits, overseeing project documentation, and ensuring accountability of government resources. Proficient in Microsoft Office Suite, data entry, and policy compliance, bringing a detail-oriented approach to every project. Committed to problem-solving, fostering teamwork, and making a meaningful impact across public and private sectors.

Dedicated and hardworking professional with extensive experience in maintenance, street repair, metal fabrication, and warehouse operations. Proven ability to lead teams, ensure quality work, and adhere to safety protocols in fast-paced environments. Skilled in operating specialized equipment, problem-solving, and fostering collaboration to meet project goals. Recognized for a strong work ethic, attention to detail, and commitment to delivering exceptional results.

Dedicated Direct Support Professional with a strong work ethic and CPR/AED/First Aid certification, skilled in helping individuals to complete daily living tasks to enhance quality of life at Behavior Respite in Action. Proven ability to implement personalized care plans and foster trust-based relationships, ensuring effective communication and collaboration with multidisciplinary teams to achieve client goals. Reliable and punctual, committed to quality care.

The only real reason why we should do this job is the smile we can give to anyone who sits at our bar.
Service is black and white, hospitality is in color.
Let the revolution starts from the bar.

 Collaborative and reliable leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of clientele in dynamic, consistent, professional service. Dedicated to creating inviting environment for both guests and staff. Energetic educator with proven skills in teaching diverse subjects. Keep classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments. 

Craft-focused lead bartender with extensive knowledge and experience in beer, wine, and cider, brewing and aging techniques, and a passion for delivering exceptional customer experiences. Proven expertise in recommending and pairing spirits, adept at maintaining a well-stocked bar, and dedicated to creating a vibrant and inviting atmosphere. Eager to contribute leadership, enthusiasm, expertise, and excellent communication skills to a dynamic team. Focuses on seeing details that are essential for the bigger picture to create great team flow.

Steven Francis

Summary

Overview

Work History

Bartender/Warehouse Manager

Sales Associate/Warehouse Associate

Server/Bartender

Assistant Manager/Wireless Sales Expert

Education

Bachelor of Arts - Sports Communication

Skills

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Bartender/Warehouse Manager

Sales Associate/Warehouse Associate

Server/Bartender

Assistant Manager/Wireless Sales Expert

Bachelor of Arts - Sports Communication

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