Steven Franco
El Paso
Summary
Motivated and detail-oriented professional with hands-on experience in automotive repair, parts coordination, and customer service. Proven ability to manage inventory, communicate with manufacturers, and support both technicians and clients throughout the vehicle service process. Strong interpersonal skills, bilingual fluency in Spanish, and a passion for high-performance vehicles. Seeking to contribute my skills and enthusiasm to the Porsche El Paso team as a Parts Counter Person.
Overview
6
6
years of professional experience
Work History
Shop Assistant
Dents Away/P&D Auto Hail Centers
Lubbock
02.2019 - 06.2020
- - Detailed vehicles, delivered cars to clients, and coordinated rental vehicles during repairs.
- - Communicated with dealership parts centers and manufacturers to order and track parts.
- - Delivered parts and assisted with vehicle disassembly and reinstallation of components.
- - Supported daily operations, maintained inventory organization, and ensured workflow efficiency.
- - Provided direct customer service and hands-on support in a fast-paced repair shop environment.
Photographer / Owner
SMF Media
El Paso
12.2021 - Current
- - Built a successful photography business providing content to local brands and entrepreneurs.
- - Managed client communication, marketing, editing, and production delivery independently.
- - Maintained an organized workflow across multiple simultaneous projects and deadlines.
- - While not automotive-related, this role reinforces accountability, professionalism, and self-motivation.
General Contractor Assistant
CT Construction
El Paso
03.2021 - 11.2021
- - Assisted in managing renovation projects and communicating timelines with clients.
- - Ensured accurate materials handling and supported project execution from start to finish.
- - Collaborated with crews on-site and gained construction workflow insight and customer service skills.
Sales Representative
Suncor Solar
El Paso
07.2020 - 03.2021
- - Engaged with customers through door-to-door sales and social media outreach.
- - Educated clients on solar energy benefits and guided them through system installation options.
- - Met and exceeded sales targets through clear communication and customer relationship building.
- - Gained valuable experience in product knowledge, objection handling, and technical sales.
Education
Bachelor’s Degree - Communications (Advertising Focus)
Texas Tech University
Lubbock, TX12.2019
Skills
- - Automotive Parts Ordering & Coordination
- - Customer Service & Bilingual Communication (Fluent in Spanish)
- - Inventory Management
- - Adobe Creative Suite
- - Sales & Marketing
- - Photography / Content Production
- - Strong Organizational & Communication Skills
Timeline
Photographer / Owner
SMF Media
12.2021 - Current
General Contractor Assistant
CT Construction
03.2021 - 11.2021
Sales Representative
Suncor Solar
07.2020 - 03.2021
Shop Assistant
Dents Away/P&D Auto Hail Centers
02.2019 - 06.2020
Bachelor’s Degree - Communications (Advertising Focus)
Texas Tech University
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