STEVEN FREEMAN
White Settlement,TX
Summary
Hardworking team player who is skilled in problem solving in time critical situations while maintaining composure and communicating effectively. A well rounded individual who maintains a high level of attention to detail to ensure work is completed on time in a proper and safe manner.
Overview
18
18
years of professional experience
Work History
Firefighter/EMT-Basic
Thornapple Township Emergency Services
03.2018 - 08.2020
- Calmly and effectively directed evacuations during fires and emergencies to avoid fatalities, injuries and panic.
- Inspected apparatus, equipment, grounds and stations for proper order and condition on a weekly basis.
- Checked all fire and life safety systems and equipment for proper placement at properties, including fire alarms, sprinkler systems and smoke detectors.
- Drove and operated structural pumpers, tankers,and service vehicles to aid in rescue operations.
- Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
- Performed variety of fire suppression activities at fire scenes, including laying and connecting hose, holding nozzles and directing water streams, raising and climbing ladders and using pike poles, smoke ejectors, and forcible entry tools.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
EMT-Basic
Sacred Cross
02.2022 - 04.2024
- Facilitated seamless handoffs to hospital staff through comprehensive documentation and verbal reports of patient care provided during transport.
- Managed stressful situations calmly under pressure while maintaining composure to provide the best care possible for patients experiencing traumatic events.
- Assisted paramedics with advanced life support interventions when necessary, acting as an integral part of the emergency response team.
- Provided compassionate care for diverse populations including children, elderly individuals, pregnant women, and individuals with special needs during medical emergencies.
- Increased patient satisfaction by demonstrating empathy, active listening, and clear communication during medical emergencies.
Armed Security Officer
Tactical Systems Network
11.2020 - 02.2022
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols every two hours to spot and investigate concerns.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
Service Technician
Consumers Energy
06.2018 - 08.2020
- Accurately and efficiently installed equipment, including relay switches and electronic disconnects for central air conditioners.
- Provided troubleshooting services and repairs to central air conditioners and furnaces.
- Handled customer relations for program enrollment and program complaints. Providing detailed information and resolving customer grievances.
- Assisted in training and mentorship of new employees.
- Promoted to service technician within 1 year., nominated for Supervisor within 1 year.
- Assisted in establishing and coordinating a new field team for HVAC projects and services
- Developed and established new procedures for field and service teams resulting in reduced wait times for customers.
Emergency Medical Dispatcher
American Medical Response
04.2016 - 06.2018
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
- Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as fire and EMS while tracking data in real-time environments.
- Handled approximately 200 cases daily, providing information and treatment recommendations to public, hospital staff and US military for cases such as accidental or intentional overdoses, chemical exposures, animal bites and cardiac arrests.
- Assisted in developing and structuring an employee training program.
Military Police Officer
United States Navy
09.2006 - 09.2016
- Authored daily activity, incident and irregularity reports, including equipment and property damage, theft and presence of unauthorized persons or unusual occurrences.
- Directed logistical training procedures in accordance with military regulations.
- Investigated security issues involving domestic violence, assault and theft occurring on base among active military members.
- Provided security presence by controlling all surveillance technology, including CCTV, security lighting, and gate systems.
- Supervised 24-hour police operation, including law enforcement, force prevention and protection, criminal investigations, logistics, civil disturbances, contraband identification and health and safety protocols.
- Gathered evidence, processed crime scenes and questioned witnesses and suspects.
- Assisted in the training and certification of over 150 personnel in small arms and crew served weapons.
- Conducted small boat operations ensuring that safety and protection of DoD High Valued Assets.
- Provided customer relations and positive public relations to local communities.
Education
Emergency Medical Technician - Emergency Medicine
Great Lakes EMS Academy
Grand Rapids, MIFirefighter I & II/ Hazmat - Fire Science
Barry County Fire Academy
Hastings, MIHigh School Diploma -
Crowley High School
Crowley, TXIFSAC Seal of FF1&2, Hazmat AWS, Hazmat Ops -
Texas Commission On Fire Protection
Austin, TX06.2021
Skills
- Power/Hydraulic tool proficiency
- Emergency Medicine and diagnosis
- Public Relations
- Critical Thinking
- Service reports
- Fire suppression
- Firefighting operations
- Diagnostics skill
- Emergency Management
- Effective communication
- Safety and security
Timeline
EMT-Basic
Sacred Cross
02.2022 - 04.2024
Armed Security Officer
Tactical Systems Network
11.2020 - 02.2022
Service Technician
Consumers Energy
06.2018 - 08.2020
Firefighter/EMT-Basic
Thornapple Township Emergency Services
03.2018 - 08.2020
Emergency Medical Dispatcher
American Medical Response
04.2016 - 06.2018
Military Police Officer
United States Navy
09.2006 - 09.2016
Emergency Medical Technician - Emergency Medicine
Great Lakes EMS Academy
Firefighter I & II/ Hazmat - Fire Science
Barry County Fire Academy
High School Diploma -
Crowley High School
IFSAC Seal of FF1&2, Hazmat AWS, Hazmat Ops -
Texas Commission On Fire Protection