Steven Gaglione
Denton,TX
Summary
Dynamic General Manager with a proven track record at Cracker Barrel Old Country Store, excelling in operations management and team leadership. Enhanced service quality through innovative training programs and implemented inventory strategies that significantly reduced waste. A dedicated problem solver and effective communicator, committed to fostering a high-performing team environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Managerf Food Service
Cracker Barrell Old Country Store
12.2022 - 12.2025
- Oversaw daily operations to ensure optimal efficiency and customer satisfaction.
- Led team performance initiatives to enhance service quality and operational standards.
- Developed training programs for staff, fostering skill development and teamwork.
- Implemented inventory management strategies that reduced waste and improved stock accuracy.
Executive Chef
Legacy Ventures Restaurants
08.2018 - 12.2022
- Developed and implemented seasonal menu items to enhance culinary offerings.
- Managed kitchen staff, ensuring efficient workflow and high-quality food preparation.
- Collaborated with suppliers to source fresh, local ingredients for daily specials.
- Streamlined food production processes, improving efficiency and reducing waste.
- Maintained adherence to food safety and sanitation standards throughout kitchen operations.
- Trained new staff on culinary techniques and best practices for kitchen operations.
- Led team meetings to discuss menu planning, operational challenges, and performance improvements.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
Line Cook
The Hill at Serenbe
02.2015 - 11.2017
- Prepared and cooked menu items with attention to quality and presentation
- Collaborated with kitchen staff to ensure efficient service during peak hours
- Maintained cleanliness and organization of workstations following health regulations
- Assisted in menu development by providing input on seasonal ingredient availability
Education
High School Diploma -
Royal Palm Beach Community High School
Royal Palm Beach FL06-2005
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Team leadership
- Training and coaching
- Time management
- Effective leader
Accomplishments
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Marketing - Implemented marketing strategies which resulted in 28% growth of customer base.
- Supervised team of 108 staff members.
Certification
Food Handlers
Alcohol Handling
Timeline
General Managerf Food Service
Cracker Barrell Old Country Store
12.2022 - 12.2025
Executive Chef
Legacy Ventures Restaurants
08.2018 - 12.2022
Line Cook
The Hill at Serenbe
02.2015 - 11.2017
High School Diploma -
Royal Palm Beach Community High School