Steven Garcia
San Antonio
Summary
Dynamic Systems and Network Support Engineer and U.S. Army Veteran with over 15 years of experience in DoD global joint enterprise cyber operations and NATO cryptographic command, specializing in C5ISR tactical network systems sustainment. Expertise includes telecom engineering within C2 command and control intelligence development, complemented by a robust background in managing secure voice and tactical air and ground systems across unified platforms, utilizing Windows 11, Linux, and Red Hat applications. Proven leadership as a Team Leader and CSR Representative demonstrates the ability to navigate complex STIG policies and plan effective solutions while ensuring compliance with NIST standards. Committed to optimizing MIL-STD system performance, enhancing security protocols, and facilitating seamless integration across multiple infrastructures to support mission-critical operations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Systems Engineer-Lead
U.S Air Force Cryptographic Cyber HQ- Lackland Air force Base, TX
05.2024 - Current
- Function as the Acting GG13 Electronics Engineer equivalent facilitating the processes, and resources for implementation of advanced Cryptographic and Cyber Space secure Voice Air and Ground Testing lab creating Programs for work bed stress testing Internet of things GOTS and COTS Devices.
- Conduct thorough testing and troubleshooting of electronic components for SCIP Secure Voice and Tactical ECU electronic Crypto Units ensuring Taglines of Varies Vendors via Sat, GDIT, and Inmarsat reliability and evaluations. Manages acquisition of IT assets and prepares supporting software system documentation.
- Serves as communications technical expert in working groups comprised of functional specialists, support contractors, and matrix support personnel to develop plans for Headquarters functional areas
- Coordinate at division level execute stakeholders on Purchase for orders and market Research practices for supporting Project needs IAW GSA Purchasing.
- Collaborate with cross-functional teams to integrate electronic systems NSA- type 1 Approved working in hand with Agency’s into larger defense projects for Beta and Final Look testing.
- Prepare detailed technical reports and engineering documentation IAW with Air Force Tech Manuals for Operational Squadron use.
- Integrates planning and policies to support automation, communications, and provide theater communications information to the command’s future planning cell (FPC) and future operations center (FOC) in support of major exercises and contingencies
- Serve as Prime CRO Comsec custodian mitigation for SCIFF handling and storage of OTAC CCSD branch Programs.
- Prepare and Advise Senior level Government engineers on research and Development findings collecting data and testing interoperable Tactical Air and ground Systems to branch or mission specific needs.
- Maintain HAIPE device accountability of GOV Switches and routers used as last resort DRP Disaster relief for active use supporting Air Force Type -1 Networks.
Engineer Technician
Air Force Mission Support Center- San Antonio, Kelly Base, TX
02.2024 - 05.2024
- Serves as communications technical expert in working groups comprised of functional specialists, support contractors, and matrix support personnel to develop plans for Headquarters functional area
- Plan communications support for USPACOM, and FORSCOM Commands deploying and Logistics support for Global VTC and SVTC Conferences with Onsight management missions and training.
- Performs configuration/development. Responsible for in taking and analyzing technical requirements, exposing functional capabilities through modern platforms and using the agile software development principles.
- Prepared high level communications DISA, Jabber supported networks sustainment for USAF and U.S Army Corps of engineers Team allowing secure voice- and data transmission throughout Domestic and OCONUS.
- Provides vetted C4 requirements input to the Program Objective Memorandum (POM) development process.
- Ensure AFIMSC Garrison team and AFCEC SCO members interoperability within NIPR/SIPR Cryptographic Support via Type-1 Encryption
- Serves as an IT configuration/development specialist for the Lead GG13 in Engineering integration of LMS IT applications through Software and Hardware networks for Tactical and VACM units.
- Facilitate, plan, and develop commercial internet and non-secure voice, DoD NIPR Net, and secure networks wireless networks and voice service members for off-site TDY Exercises ensuring USAFE, EUCOM Gateway terminal Activity Weekly for Generals Command Staff CAG.
Systems Administer- Lead
AF CyberWorx – San Antonio, TX
04.2023 - 09.2023
- Assess System configurations by validation and Audit testing functions on all 3 enterprise networks, Storage Area Networks (SAN) and other Critical applications to satisfy Industry standards and fulfil Client needs.
- Perform engineering/advanced level installation, upgrades, Virtual Mass Host Imaging and daily maintenance of hardware and software on a Multi-Layer Intra/Network consisting of Linux, Microsoft and VMware operating systems.
- Validate Group Policy Zero-client workstations, Daily security Audits and event correlators, SAN, Anti-virus and vulnerability remediation systems and software, computer printers’ fiber optic media, Ethernet.
- Examine and Model type one hypervisor leveraging vSphere ESXi for operating CyberWorx virtual computers and applications.
- Act as the Site PAM Privilege access manager ensuring Security and Operability between different networks and Users Levels backed Zero-Spillage or Read-Write Access.
- Entrusted with drafting and designing documentation of hardware/software logs, operating procedures, and all maintenance Policy’s in Collaboration with CISO, CIO for SSP and NIST 800 regulations complying with FMS policy.
- Communicated Organization Assistance to Telecommunications LCR Life Cycle Replacement and Logistics Budget per Quarterly and Fiscal Year Spending leveraging Colors of Money.
- Suggested and introduced discovered technology solutions in a wide variety of application and/or service areas to fulfil customer needs as well LCR Life Cycle Replacement specific requirements.
- Designed and controlled 3 IT enterprises networks including a data and backup Center. Obtain Disaster Recovery and applications Services to Offsite facilities satisfying a Cold Site with VPN Access.
Field Systems Sr Engineer
USCG Aerospace Ctr – Corpus Christi, TX USCG, Air Station
04.2022 - 03.2023
- Functioned as Senior FSR to USCG Coast Guard and homeland Security CBP agency C4i through LRS Long-range surveillance Telecom Unmanned/manned platforms. Assured Weekly Audits and Daily Missions Data Backups from aircraft to Cloud SAN.
- Conceptualized Video/VTC Suites mitigation for the USCG Air Fleet and CBP, DHS District Interdiction Teams while sustaining Live Feed Reporting Software. Facilitate Data Handling DOD C4I Air LRS Long range Surveillance.
- Ensure Monthly COMSEC applications and policy were updated for the USCG Maritime and Air Ops Encrypted GPS and RFID Tracks.
- Facilitate Weekly and quarterly coaching and OPSEC procedures on approved Classified Domains and Workstations.
- Senior Sys admin for SIPRNet RMF framework functionality and connectivity for Deployments with Dept of State CBP and DOS Joint JIATF South Americas Missions.
- Oversee Air Wing Operations personnel of over 18 Aviators on day-to-day with Field Mission Eng support ready equipment use and Post flight Operations After Action-review for life cycle Repair and Systems management.
- Prepare and advise of Pre-Deployment into an air Squadron Wing for Itemized GOV off shelf (GOTS) equipment and contingency’s measures required for Mission support conjunction with SouthCom Operations and directives.
- Mediated for solving IT hard/Software Network and service related 3PL Server, Firewall and security tools. Utilize analysis techniques and procedures to ensure function of system and Customer specifications.
- Promoted Industry standards with material in accordance with DOD FAA Tech Manuals User guides on Maintained USCG and Navy System terminals and Command control surveillance Equipment and Avionics Gov off shelf components.
Telecommunication Team Chief
U.S Army Europe, EUCOM, Stuttgart, Germany
06.2017 - 10.2021
- Analyzed and resolved DoD client service Remedy tickets for over 200 personnel across the USAREUR and 21TSC region coordinated with external Agency’s such as DISA and DIA for balancing NIPR/SIPR platforms routines and enabled Elevated user deliverable Services to bilateral units.
- Acted as an information Assurance (IA) manager ensuring Semi-annual compliance training amongst the DISA Defense Information systems Agency and DISN Local network.
- Evaluate Comsec Needs and Distribute as Primary Senior HRH to associated units, as well Monthly Audits.
- Analyzed readjusting computer hardware and software applications in a Network Operations Center (NOC) evaluating network LAN connectivity, Supervise privileged end users with certified MCSA, and MCDST Support
- Collaborated with Local NEC and Data Centers to aid ITSM Tier II (helpdesk, CSR Customer Support incumbent to the LAN/WAN enterprise network delegating RFC Priority task and User Based Needs.
- Succeeded use and Management of PKI enabled applications to organize Cryptographic digital certificates and ensures authentication and confidentiality of data; reduced operational risk and maximized overall Security.
- Collaborated adaptation to ongoing provisions in technology and weekly client group updates with a variety of systems worldwide coverage.
- Developed the overall PACE Plan automation of a Tactical Network for NATO Alliances Peace exercise led to overall information exchange between 14+ participating nations Military.
- Specialized technical and tactical expertise continuous commitment to provide seamless communications between the Army’s EUCOM divisions HQ and six remote Host Foreign locations.
Telecommunication Manager
U.S Army FORSCOM III Corps – Fort Hood, TX
06.2014 - 07.2017
- Balanced equipment Property over $9.2 Million dollars of functional command control communication Operating systems, as well as Command control intelligence surveillance (C4ISR) where I solely supervised control and manage and maintain.
- Managed a Windows 2009 server housing 300 user accounts; managed account database and performed preventive maintenance on hardware to assure minimal downtime.
- Integrated with Senior executive team members in development as Appointee to create proprietary Risk Assessment tools to streamline risk evaluation in Coops, SOPs Implementation for Execution.
- Researched and Delivered system Configuration for Ground and Aerospace Fly away kits to facilitate Critical coaching and Equipment Evaluations.
- Experienced troubleshooting computer hardware and software applications in a multiple operating system environment; analyzing information technology issues, evaluating alternatives.
- Serve as initial point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems.
- Spearheaded and executed a training program increasing the pass rate to 100% from 61.8% on the Department Audit Compliance Report ATS System.
- Installed, serviced, and repaired electronic equipment or instruments such as mobile transmission equipment, Secure radio systems, and video and audio surveillance recorder systems ensuring 100 percent employability.
- Prioritized systems goals and objectives at all levels and implemented unit’s annual training plan.
Information Technology Specialist
U.S Army INDOPACOM, Seoul, Korea
03.2013 - 06.2014
- Administered Windows and Active directory user Accounts for over 200+ Personal User Access Points local and remote, Increasing Efficiency of Overall Project of uninterrupted Foreign Network Infrastructure.
- Planned large Scale tabletop Exercises and implementations of IT and Network C4I and CNO Systems Mobile structure in host nation increasing capabilities.
- Spearheaded Cross Platform Network Structure using Centrix to Validate secure and User Privilege access to Partner Nations PACOM.
- Directed all RF broad Band implementation of GOTS, COTS to such Phasing Networks and VHF, UHF Transceiver Devices on and off site.
- Distributed Classified encryption software from end-to-end users in remote areas for direct secure access to merging agencies operating within the conflict area.
- Executed product level Quality control to assure compliances and best practice Industry Standards of Cyber Defense tools for Intranet and training Range Applications.
- Lead Operations Variables Security Manager using Risk Mitigation Assessments ensuring constant Opsec measures.
- Gathered fluid Intelligence geographical features to harden Communication pathways in line with logistical and local territories Accordance.
- Asset manager for over $2.9M worth of equipment, achieved zero loss or damages due to meticulous program management.
- Balanced MILSTAR Networks creating CENTRIX Joint Worldwide Intel Communications for host nation partners to merged Network.
Education
Bachelor of Science - Information And Computer Systems
University of Texas San Antonio
San Antonio, TX01-2024
Associate of Applied Science - Applied IT Applications
University of Maryland Baltimore
Baltimore, MD01.2019
Skills
- Software: Microsoft Office, SharePoint, O365, JWICS, DCMA
- Operating Systems: Microsoft Windows / Linux
- Programming: Java; HTML; Visual Basic, GUI, IEE
- NSA Type-1, 2 Cryptologic Tester
Affiliations
- Project Management Institute
- Association of Information Technology Professionals
Certification
- CompTIA Sec+ (601)
- Win Cloud Computing
- IEE
- Secure Voice Combat and control Course (AETC 2024)
- Equal Opportunity Advocate Instructor
- Comsec Custodian Principle-NSA Tb38-41 Safeguard (2024)
- Emergency Management PLY/PLN
NOTABLE AWARDS
Foreign Expeditionary Award (3), GWOT Campaign, Volunteer Service Award, NATO Service Medal (1), Air Force Achievement Medal
Section name
- VMware/vSphere
- Remedy CSR/RFC
- Configuration Manager
- Active Directory
- Testing and Development
- Policy Implementation
- MS Office 365
- DoD Net, SCIP
- IAT (I, II) Admin
Timeline
Systems Engineer-Lead
U.S Air Force Cryptographic Cyber HQ- Lackland Air force Base, TX
05.2024 - Current
Engineer Technician
Air Force Mission Support Center- San Antonio, Kelly Base, TX
02.2024 - 05.2024
Systems Administer- Lead
AF CyberWorx – San Antonio, TX
04.2023 - 09.2023
Field Systems Sr Engineer
USCG Aerospace Ctr – Corpus Christi, TX USCG, Air Station
04.2022 - 03.2023
Telecommunication Team Chief
U.S Army Europe, EUCOM, Stuttgart, Germany
06.2017 - 10.2021
Telecommunication Manager
U.S Army FORSCOM III Corps – Fort Hood, TX
06.2014 - 07.2017
Information Technology Specialist
U.S Army INDOPACOM, Seoul, Korea
03.2013 - 06.2014
Bachelor of Science - Information And Computer Systems
University of Texas San Antonio
Associate of Applied Science - Applied IT Applications
University of Maryland Baltimore
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