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Detail-oriented and dedicated professional with history of Warranty Administrator, Auditor & Specialist with a well-coordinated and proactive approach to verifying information, following up with manufacturers and solving customer concerns. Offering more than 6 years of related experience in Automotive with a package of multitasking and communication skills.
Driven to maintain smooth and efficient warranty processing services for maximum customer satisfaction. Managing multiple priorities when communicating with Manufacturers, Dealership and Importer.

Results-driven Warranty Manager with expertise in warranty management, data analysis, and cost reduction strategies. Proven ability to resolve customer inquiries and develop effective policies, contributing to enhanced customer satisfaction and operational efficiency.

Efficient Warranty Administrator recognized for exceptional productivity and rapid task completion. Skilled in claims processing, policy enforcement, and customer service management, contributing to seamless warranty operations. Strong communication, problem-solving, and organizational skills drive client satisfaction and operational efficiency. Aims to leverage expertise in a challenging role that fosters continuous improvement.
Resourceful professional in installation, maintenance, and repair with a knack for completing tasks efficiently and productively. Possess specialized skills in troubleshooting, preventive maintenance, and equipment safety protocols. Excel in time management, problem-solving, and teamwork to deliver high-quality workmanship on schedule.

Proven track record in enhancing operational efficiency and customer satisfaction at Cloninger Ford And Toyota through expert warranty management and exceptional team leadership. Excelled in claims processing and warranty analysis, boosting accuracy and reducing rejections. Skilled in Microsoft Office and fostering teamwork, consistently achieving high levels of customer service and operational excellence.

Steven Garcia

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Division Warranty Manager

Warranty Manager

Warranty Technician

Punch Foreman

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Bachelor of Social Work - Social Work

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Division Warranty Manager

Warranty Manager

Warranty Technician

Punch Foreman

Bachelor of Social Work - Social Work

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