Steven Gauer

Work History

Supportive Employment Coordinator

Creative Living Services

Helena, MT

10.2024 - Current

Matched clients to open positions based on skills and work requirements.
Collaborated with local employers to identify job opportunities for clients.
Created tailored solutions to address unique recruiting challenges within specific departments or roles.
Analyzed workforce data to identify trends and recommend strategies for future hiring needs.
Established effective candidate screening processes to ensure timely progression through the hiring pipeline.
Implemented diversity hiring initiatives, promoting an inclusive workplace culture within the organization.
Provided ongoing support to employees throughout their tenure, addressing concerns, facilitating career growth opportunities, and on-the-job training when needed.

Paint Department Sales Associate

Lowes Home Improvment

04.2024 - 10.2024

Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
Maintained stock shelves by fronting, facing and straightening products throughout shift.
Performed cash, card, and check transactions to complete customer purchases.
Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
Used in-store system to locate inventory and place special orders for customers.
Recommended complementary purchases to customers, increasing revenue.
Increased customer satisfaction by providing expert advice on paint products and application techniques.

Individual Living Specialist II

Family Outreach

07.2021 - 02.2024

Promoted and supported life-style choices of adults with developmental disabilities as they live interdependently in the community.
Responsible for completing Intake of potential consumers into Adult Services programs and generate referrals when warranted; developing, implementing, monitoring, and evaluating Personal Support Plans (PSP); coordinating staffing and maintaining documentation of Adult services; coordinating program administration duties; and maintaining confidential consumer files.
Supervised Direct Support Providers (DSPs) in process of selection and matching with consumers; provided training, instructions and feedback on a regular basis to ensure quality and consistent supports for consumers.
Created and maintain schedules for DSPs; Approved Timesheets and Time requests from DSPs; organized meetings with DSPs and maintain DSP personnel file.
Administered and Monitored Medications for consumers needing assistance with Medication Administration and/or Monitoring.
Provided transportation to consumers for work, personal needs, and community events.
Trained, monitored, assisted, and evaluated consumers at their place of employment to ensure skills are being taught, absorbed, learned by consumer and communicated to consumer's Employer and State of Montana.
Prepared sensitive and confidential Medical, Government, and other Agencies documents for consumers on my case load; Provided input to consumers on status of documents and services on continuous basis; Ensured Guardians, Consumers, Case Managers, and other 'Need-to-know' agencies were updated on status and changes to status of consumers and were given opportunity to provide feedback when needed.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Building Maintenance Technician

Veritas Property Mangement & Construction

05.2019 - 05.2021

Organized and maintained inventory of spare parts and equipment consumables.
Performed scheduled maintenance on electrical, plumbing, and HVAC systems.
Worked quickly on emergency requests in order to minimize disruptions to operations.
Used standard housekeeping equipment, tools, and supplies to accomplish basic cleaning.
Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms.
Managed inventory of maintenance supplies, ensuring timely ordering and cost control measures were in place.
Improved building safety by conducting regular inspections and addressing potential hazards.
Served as on-call technician during off-hours periods, addressing urgent issues promptly to minimize disruptions to tenants'' daily routines.
Handled basic plumbing repairs as well as more complex issue resolution tasks that required collaboration with licensed professionals.
Utilized diagnostic tools and equipment to identify the root cause of maintenance issues, streamlining the repair process for improved efficiency.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.

Water and Fire Mitigation/Water Restoration Technician

Rainbow Restoration And Cleaning

10.2015 - 03.2019

Enhanced team performance through regular training on industry best practices for water damage mitigation and restoration.
Consistently met or exceeded company revenue targets through diligent attention to detail in every phase of the restoration process.
Streamlined operations by effectively prioritizing tasks during large-scale commercial water losses requiring multiple technicians working simultaneously.
Promoted a safe working environment through strict adherence to OSHA safety regulations while performing various restoration tasks such as demolition, drying, cleaning, or reconstruction efforts.
Maintained up-to-date IICRC certifications on industry advancements with continuing education coursework in water damage restoration techniques and equipment use.
Mitigated potential health hazards by properly identifying and removing mold growth during water damage cleanup processes.
Collaborated with insurance adjusters to expedite claims processing for clients affected by water damage incidents.
Provided a thorough inspection using the most modern technologies and tools to ensure entire scope of mitigation is being addressed; Created estimates of mitigation and restoration projects and communicated to Building owners, insurance adjusters, and other contractors.
Coordinated, instructed, and monitored other technicians on mitigation and restoration projects. Provided feedback and addressed technical issues with other technicians when they occur to ensure all mitigation and restoration efforts were satisfactory to parties involved.
Maintain and Supervised Shop and all equipment. Ensured all equipment was in good working order, cleaned and decontaminated. Provided Vehicle and equipment maintenance when needed.
Safeguarded clients'' properties from further damages, securing affected areas using tarps, boards, or other appropriate methods upon arrival at job sites.

Assistant Manager

Safeway

03.2013 - 10.2015

Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Supervised day-to-day operations to meet performance, quality and service expectations.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Assisted in organizing and overseeing assignments to drive operational excellence.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Established performance goals for employees and provided feedback on methods for reaching those milestones.

Assistant Manager

Walmart

Helena, MT

08.2009 - 12.2012

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated strong organizational and time management skills while managing multiple projects.
Used critical thinking to break down problems, evaluate solutions and make decisions.

Field & Lab Coordinator

University of Montana - Dept of Biological Science

Missoula, MT

05.2005 - 08.2009

Increased collaboration between team members through regular meetings and open communication channels, fostering a positive work environment.
Improved laboratory efficiency by ensuring quality control, streamlining processes and implementing updated equipment. also, Managed inventory of laboratory supplies, ensuring availability of necessary materials for experiments and research.
Supervised a diverse team of technicians, fostering professional growth through mentorship and skill development opportunities.
Implemented new data management systems for efficient storage and retrieval of research results.
Collected, processed, evaluated, and published data collected in the field and in lab experiments and studies.
Assisted in the development of research projects and grants through data research and composition writing. Assisted in reports and findings from research experiments and studies.

Summary

Overview

Work History

Supportive Employment Coordinator

Paint Department Sales Associate

Individual Living Specialist II

Building Maintenance Technician

Water and Fire Mitigation/Water Restoration Technician

Assistant Manager

Assistant Manager

Field & Lab Coordinator

Education

Bachelor of Science - Wildlife Biology

Associate of Science - Biology

Skills

Certification

Military Service

Work Availability

Timeline

Work Preference

Work Type

Work Location

Important To Me

Software

Languages

Interests

Websites

Affiliations

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